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7.5 Tonne Collections and Delivery Driver

2 months ago

York, United Kingdom DPD Group UK Full time
Job Description

Being a collection and delivery driver for DPD, you'll often be the first point of contact that our customers have with us, so providing a great service when you collect or hand over a parcel is just as important as collecting or delivering the parcel on time. You are vital to providing a service that genuinely makes a difference to our customers.

Your key responsibilities will include:

  1. Safely operating a 7.5 tonne vehicle in accordance with all traffic laws and company policies.
  2. Assisting with loading and unloading parcels at the depot at the start and end of each shift.
  3. Following a daily delivery and collection schedule, typically consisting of 50-60 stops around the designated area.
  4. Utilising the provided sack barrow/hand truck for heavier items to ensure safe handling of parcels.
  5. Accurately scanning and recording all parcel transactions using the company's electronic systems.
  6. Providing exceptional customer service, including clear communication and professional demeanour when interacting with clients.
  7. Adhering to strict time schedules to ensure timely collections and deliveries.
  8. Conducting daily vehicle inspections and reporting any maintenance issues promptly.
  9. Maintaining accurate logs of your driving hours in compliance with regulations.
  10. Adapting to route changes and unexpected situations, such as traffic or weather conditions.
  11. Ensuring the security and integrity of all parcels in your care throughout your shift.
  12. Collaborating with depot staff and other drivers to optimise delivery routes and processes.
  13. Representing DPD in a professional manner at all times, including wearing the provided uniform and maintaining a tidy appearance.

To be considered for this role, you will need a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC). You will also need at least 12 months of experience in this or a similar role.


Qualifications

Essential Qualifications:

To be considered for this position, candidates must possess:

  • A valid 7.5T (C1) licence
  • Driver Qualification Card (DQC)
  • Certificate of Professional Competence (CPC) accreditation

Furthermore, successful candidates will demonstrate:

  • A profound understanding of the critical importance of exceptional customer service
  • Unwavering commitment to meeting deadlines and adapting to changing circumstances
  • Consistent display of professionalism, approachability, and a positive demeanour
  • Superior multitasking abilities and adept problem-solving skills
  • Physical capability to perform lifting, loading, and carrying tasks as required by the role


Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

  • Holiday trading
  • Enhanced maternity and paternity package 
  • Free life assurance of 4 x salary on joining the pension scheme
  • Health Kiosks visiting every location
  • Vitality at Work
  • Free On Site Parking 
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends 
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you Apply today

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