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Assistant Manager

3 months ago

Hitchin, United Kingdom Wells & Co Full time
Assistant Manager - The Radcliffe Arms - Hitchin

Located in Hitchin at the top of town, the Radcliffe Arms is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.

We will provide you with a great package including:

  • Competitive salary & Bonus
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Meals on duty
  • Employee Assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team

Your role as Assistant Manager:

  • Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies and procedures
  • Motivating and inspiring your team through a genuine passion for hospitality
  • Ongoing training and development of the team
  • Driving sales by maintaining excellent standards and exceeding customer expectations
  • Maintain front of house standards and drive excellence in food, hotel, service and drink quality
  • Adhere to all legislative requirements for people, safety, and licensing
  • Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control
What we are looking for:

  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • Energy and motivation to successfully lead and inspire your team
  • Self-motivation with excellent organisational and communication skills
  • Previous experience in a management or leadership role within the hospitality industry - essential
  • Passion for the industry and the challenges that come with it
  • A result driven and ambitious individual keen to develop your career and grow with us


If the above sounds like you we'd love to hear from you.