Night House Manager

1 week ago


Cornwall, United Kingdom SeaSpace Full time

From helping late arrivals get settled, to keeping things ship shape
until morning, supporting the night-cleaning team on their duties, to making
sure all our guests sleep soundly, every hour of the day matters to us and our
team. On the same wavelength? Then you could be our new night house manager…



 



6 REASONS THIS JOB WAS MADE FOR YOU



1. YOU’VE GOT THE KNOWLEDGE



You know hospitality inside out and are used to
most systems and processes. You know how important team spirit is and bring it
every time you come to work, creating great guest experiences and a smooth
service from one day, through into the next.



 



2.
YOU LEAD FROM THE FRONT

You’d
rather do something right, or not at all. Whether it’s having an eye on the
night cleaning to make sure no corner is missed, or getting everything set for
the next day’s arrivals, you show others how and keep standards sky high into
the bargain.



3. YOU MAKE PROBLEMS YOUR BUSINESS



You like things to run smoothly and seek out
issues before they escalate to make sure everyone’s happy. Whether it’s
challenges in your team or guest complaints, you address problems quickly and
professionally with a positive attitude and a can-do manner. Everything can be
fixed and you’re always first on the scene to get things sorted.



 



4. YOU’RE A BREATH OF FRESH AIR



Even in the dead of night, you’re always ready
to go – with a smile that turns lights on and an outlook to match. People are
drawn to your welcoming energy and feel reassured by your calm take on tricky
situations. You brush pressure aside and embrace any chance to talk things
through, which helps everyone connect with you and feel the value you bring to
a team.



 



5. YOU LOVE VARIETY



Some people live for the routine, others
relish the challenge of the unknown. When it comes to this role, it’s a balance
of both, but one thing is for sure, no night will be the same. You love the
idea of advancing your skills, too, embracing opportunities to upskill, and
bringing fresh thinking to the table.



 



6. YOU WANT TO BE PART OF A
COMMUNITY  



Not just a job, but a chance to be part of a
community — individuals who have each other's back. Eager to step up, keen to
make every interaction the best it can be, SeaSpace’s shared spirit is made by
its people. Are you one of them?



 



You’ll get a competitive salary, discounts and perks, and of course,
work in an ocean-side spot with one jaw-dropping view.



 



What you’ll do on the nightly…




  • Oversee and
    assist the smooth running of all guest-related tasks and issues.
  • Oversee the
    night cleaner and ensure all areas are being cleaned to standard.
  • Support the
    management team with any relevant administrative tasks as required.
  • Ensure all guest
    complaints are dealt with in a timely and appropriate manner.



  • Prepare information for
    the following day’s arrivals.
  • Carry out regular floor
    checks.
  • Assist with front desk
    tasks.



  • Ensure the internal
    security of the building (i.e external doors are locked and secured) and
    CCTV is monitored regularly.
  • Undertake any
    other duties necessary to ensure we provide excellent levels of guest
    service.


 



 



What you’ll bring to the table…




  • A minimum of two years’ experience in a similar role
  • Previous Front of House experience
  • A demonstrable commitment to high-end customer experience
  • Strong team player energy with bags of enthusiasm and personality
  • Excellent task prioritisation and delegation
  • Excellent people skills
  • Comfortable alone working at times


 



 



 



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