Vehicle Quality Controller

4 months ago

Bury St Edmunds, United Kingdom Activate Group Limited Full time

Job title: Quality Controller
Company: Activate Accident Repair
Department: AAR Mildenhall - Bury St Edmunds
Reports to: Bodyshop Manager

We're looking for a Quality Controller to join the friendly, fast-paced team at our state-of-the-art Mildenhall body shop.

Help deliver high-quality repairs for our customers, and in return you'll receive competitive pay and bonus, opportunities for progression and great benefits

Role overview:

Ensuring all body repairs and paintwork meet defined quality procedures in our Bodyshop

Key responsibilities:

  • Visually inspect all vehicles in line with the provided job card.
  • Highlight quality issues and liaise with the workshop controller to ensure re-work is delivered in a timely manner.
  • Accurately complete all quality control documentation to AAR standards.
  • Meet bodyshop set targets. e.g. 10 vehicles per day
  • Adhere to all BS10125 standards
  • Work with the site's receptionist to ensure that all vehicles are returned to customers within agreed SLAs.
  • Maintain awareness of all Health & Safety requirements and lead by example

Skills and experience:

  • Experience of working in the repair industry, vehicle legislation and trade practices
  • Knowledge of the repair process
  • Attention to detail
  • The confidence to highlight issues constructively and explain the repair process in simple terms
  • Ability to work under pressure and drive high performance in others

Benefits:

  • 33 days holiday (including bank holidays)
  • Health Shield cash health plan for all
  • Annual pay review
  • Bonus scheme
  • Enhanced maternity/ paternity/ adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfast cereals and milk daily
  • Free fruit – every Monday

What you can expect from us

At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.

From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:

  • Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
  • Strive for better – Be bold. Challenge the norm – make small improvements often.
  • Win together – Be a team-player. Win together, learn together, respect each other.

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