Police Resource Support Administrator

3 weeks ago

Basingstoke, United Kingdom The AA Full time
Company description

Job Title: Police Resource Support Administrator - FTC

Location: Basingstoke                                                                   

Contract: Fixed Term Contract

Salary: Up-to £26,000

Hours: Monday - Friday

AA Summary

Assuming The AA is just about roadside help? There’s more to us than meets the eye.

The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join?

This is the job

The purpose of this role is to ensure that DriveTech’s Police business has sufficient training resources to meet its desired forecasts. This involves overseeing the end-to-end process of recruitment, training, and continuing professional development. The role is highly varied and plays a crucial part in recruiting and supporting trainers. By maintaining compliance and effectively utilising management information, it significantly contributes to the overall success of the organisation.

What will I be doing?
  • Recruitment Support: Provide administrative assistance to ensure successful recruitment of trainers for the Police business. This includes handling role advertisements, conducting interviews, and liaising with potential applicants.
  • Trainer Management Information: Deliver intuitive management information that informs our trainer strategy effectively.
  • Resource Requirements and Gap Identification: Assist regional managers by identifying resource needs and addressing any gaps.
  • Trainer Compliance and Database Maintenance: Ensure effective trainer compliance, including adherence to NDORS and licensing requirements and maintain an up-to-date trainer database with personal details, skills, and qualifications. Additionally, align staff training records with staff induction programs.
  • Product Familiarisation and New Trainer Support: Administer product familiarisation, training, and communication days and ensure new trainers are fully equipped to fulfil their roles as consultant trainers.
  • Rollout of New Police Products: Support and manage the introduction of new Police products.
  • Continuing Professional Development (CPD): Take ownership and drive ongoing CPD initiatives for trainers, including internal monitoring.
  • Ad Hoc Tasks and Venue Planning: Undertake and complete ad hoc exercises as required and assist with planning, liaise with facilities on venue organisation, and manage all attendees for events such as Trainer Days.
  • Stock Control and New Starter Induction: Manage stock control for all training events, including inductions and assessments.
What do I need?
  • Knowledge of DriveTech Products and Systems: Familiarity with DTCM (DriveTech Course Management) and Kallidus is essential. These systems play a crucial role in our operations.
  • Recruitment or Training Administration Experience: Having prior experience in recruitment or training administration is advantageous. It demonstrates your understanding of the processes involved.
  • Microsoft Packages Proficiency: A good working knowledge of Microsoft packages (such as Word, Excel, and PowerPoint) is important for efficient communication and document management.
  • Organisational Skills: Strong organisational skills are vital. You’ll be handling various tasks simultaneously, so effective planning and coordination are key.
  • Exceptional Planning Abilities: Your ability to plan strategically and foresee potential challenges will contribute significantly to our team’s success.
  • Effective Communication Skills: As a competent writer of communications, you’ll be responsible for conveying information clearly and professionally.
  • Time Management and Prioritisation: Balancing multiple responsibilities requires effective time management. Prioritising tasks ensures productivity.
  • Interpersonal Skills: Excellent communication and interpersonal skills are essential. You’ll interact with colleagues, clients, and stakeholders at all levels.

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