Medical Secretary

Job summary

Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?

Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community.

An opportunity has arisen for an enthusiastic, flexible and well-motivated Medical Secretary to join our busy CAMHS ADHD Team. This post will be based in our Penzance office, Bolitho House.

Proposed interview date: 10th June 2024

Main duties of the job

The successful candidate will be well organised and able to prioritise work. You will often be working independently and will be proactive in solving problems and queries. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.

You will work alongside the nurse specialist supporting them by answering calls to the service, arranging appointments, typing letters, scanning, and preparing documentation including prescriptions and other general administrative work as required.

This busy role will be challenging and varied, but ultimately is a rewarding role that will provide an opportunity, for the right person, to become a key member of the team.

A high degree of flexibility is required to meet the day-to-day challenges of the service, including helping to cover admin colleagues when needed. Excellent time management and communication skills are required as is a good sense of humour.

This is a full-time position, working hrs per week on site from 9am-5pm but part time job share would be considered.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job description

Job responsibilities

For full information of the roles and responsibilities of this role, please see the attached job description and person specification

Person Specification

Education and Qualifications

Essential

RSA II Word Processing or equivalent RSA II Audio Typing or equivalent NVQ 3 Business Administration or equivalent knowledge or experience

Desirable

AMSPAR Medical Secretary Diploma

Skills and Aptitude

Essential

Excellent communication/ interpersonal skills Ability to meet deadlines and work under pressure whilst remaining calm Ability to manage own workload and work independently Ability to prioritise and work on own initiative Minute taking

Desirable

Previous experience working as a secretary in a clinical environment in mental health

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