Staff Nurse

4 weeks ago


Orpington, United Kingdom King's College Hospital NHS Foundation Trust Full time

Job overview

An exciting opportunity has arisen for a dynamic individual with strong time management and organisational skills to join the Surgical Pre-Assessment department of the Surgery, Theatres, Anaesthetics and Endoscopy (STAE) Care Group.

The post holder will be responsible for the administrative organisation and smooth running of the reception area. 

To conduct the business of the reception desk/area quietly and calmly; communicating effectively with patients, nursing, medical and other staff to promote the best environment for the efficient running of the clinic.

Where relevant to the service to provide an efficient and responsive service ensuring the Two Week Wait Cancer Initiative is adhered to.

The post holder has a general duty of care for their own health, safety and well-being and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountability associated with this post.

To observe the rules, policies, procedures and standards of King's College Hospital NHS Trust together with all relevant statutory and professional obligations.

Main duties of the job

Act as the first line contact for patients, relatives and visitors to the POA clinic Answer telephone calls from patients, relatives, clinical and operational staff, ensuring relevant parties are contacted and passed messages on to in an efficient and polite manner To deal with all direct enquiries as promptly and efficiently as possible, maintaining effective lines of communication to all members of the team To proactively and routinely assist any patients who may need additional help and support 

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, million
patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist
services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care,
Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred,
digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level. 


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