Service Technician and Warehouse Operative

5 months ago

Northampton, United Kingdom NCH Europe Full time
Description
NCH are hiring for a Service and Warehouse operative to work with our PureSolve brand in the East Midlands, based out of the depot in Northampton. 
The role will include providing technical and service assistance to PureSolve clients and line managers to ensure all products, breakdowns, technical queries and services are performed on time, as well as assisting with duties  in the Northamptonshire warehouse one day per week. 

Key responsbilitiesKPIs:                           
  • Accurate and timely completion and submission of any required reporting.
  • Maintenance of Company provided equipment
 Key Accountabilities: 
  • As part of a team of Technicians carry out the repair and servicing of machines through your designated territory
  • Prepare products ready for despatch
  • Receive deliveries and arrange collections of waste off site ensuring compliance with health and safety policies and procedures
  • Repair and refurbish degreasing equipment
  • Warehouse duties will include receiving deliveries, booking goods in,  managing any waste and necessary drum cleaning, packing small consumable items and any other duties as required

Skills, Knowledge and Expertise
  • Must possess a current full driving licence
  • Mechanical and electrical understanding required
  • Ability to use power tools, ensuring conformance to health and safety requirements.
  • Good knowledge of Health and Safety policies and practices is essential.
  • An Engineering background would be desirable, plus any relevant warehouse experience. 
  • Previous customer service experience desirable.
  •  Proficiency in using Microsoft Office Suite applications, using tablets and ‘apps’, customer relationship management software and sales order management systems.
  • Flexible as there may be a requirement to work away from home and at short notice weekends or hours outside of the normal working day. 


BenefitsExcellent OTE potential of 30-35k 
Company Pension25 days holiday + Bank Holidays4 x salary life insuranceCompany Sick Pay Comprehensive training and learning opportunities Discounts on numerous leisure, financial and retail productsTechnology SchemeEmployee Assistance Programme 

NCH Europe exists because of its customers. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements.

With a presence in 25 countries and an ever growing network of sales staff; NCH Europe is one of the largest divisions of NCH Corporation; a US based multinational company.

We deliver best-in-class industrial maintenance solutions, with a focus on hospitality, industrial and infrastructure businesses in Europe.
Achieve sustainability goals and maximise efficiency with our unparalleled knowledge and technical competency.

At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding and drive market penetration.

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