Senior Manager
2 months ago
A day in the life:
You'll report into the Director of Business Risk and work closely with stakeholders across the three lines of defence to ensure Zopa operates within risk appetite, through the application of commensurate mitigating controls. Lead a team of risk professionals supporting a variety of product areas. Be able to identify areas of risk and have a strong knowledge of operational risks and controls. Lead in defining solutions in response to risks which are i) smart and proportionate, iii) sustainable ( Automated controls over manual interventions) and iv) considered ( not just plugging the gap but thinking more holistically about the issue and what we need, to improve the risk environment) Be able to manage interdependencies in order to support in the delivery of agreed solutions, change initiatives in a timely and high-quality way. Ensure that MI and reporting is delivered in a timely manner, enabling accountable individuals to make informed, risk-based decisions.
About you:
You'll be an experienced risk leader with a strong understanding of the retail banking environment and a passion for leading teams to deliver better customer outcomes. Proven track record of experience of managing operational risk (ideally in the first line) in a consultancy, fintech or specifically within the financial services sector. Good awareness of the regulatory framework in which Zopa operates and driven to self-educate and learn about the evolving Payments and Consumer Duty regulatory landscape. You'll be able to lead stakeholders to identify areas of risk, support in the delivery of change across the business and look for ways to improve our existing risk-based practices. You should be technical, outcome orientated and be able to apply the risk framework to propose optimal outcomes for customers and the bank. A strong communicator who can articulate issues clearly, flagging trade-offs and solutions in order to gain buy in to your proposals. Passionate about improving the risk environment and general ways of working across the teams you support. Act as a source of knowledge and point of contact for business colleagues in your area such as second line risk and first line counterparts. Guide first line teams in completing comprehensive risk assessments and promoting a risk-aware culture across the business.
Bonus points for:
Practical working knowledge of payments, fraud and financial crime risk Experience of change projects involving automated and tech solutions. #LI-LK1Flexible working? Yes pleaseAt Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.Not only that – you'll also have the option of working from abroad for up to 120 days a year* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.*Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.-
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