Traffic & Logistics Officer

3 weeks ago

Birmingham, United Kingdom OCS Group Full time

Our client, The NEC and Resorts World Arena, stage 500 world-famous public events like Crufts, Horse of the Year, Motorbike Show, BBC Good Food Live and Gardeners World Live to huge international trade exhibitions. The Arena hosts over 210 days of shows a year for 1m visitors.

As a Traffic Offer, you will be led by the traffic and logistics manager, and report into the onsite traffic supervisors based on the NEC campus (B40 1NT).

The traffic and logistics team manage the vehicle and pedestrian movement across the campus and 16,500 car parking spaces on site. The traffic team are also the first responders to any road traffic incidents and manage the building and breakdowns of exhibition halls.

The events world can be high pressured, fast paced, and quick to change. So, we are looking for a calm, positive, customer focused individual who understands the importance of their role and teamwork.

Main duties:

Directing vehicles in a safe and efficient manner Controlling access into a secure area Using the radio to communicate with the Traffic team and the Site Operations Centre Work alongside other NEC departments, to maximise the customer experience Escorting Emergency Services in one of our Traffic vehicles Patrolling site and reporting incidences Limiting inner area access via Gate Houses Implementing roadblocks and managing congestion on site Working as a team to uphold safety and security practices Liaising with customers, exhibitors and VIPs in a friendly professional manner You will excel at customer communications and go out of your way to assist in any way you can

To be successful in the role, you will need:

SIA Door Supervisor Licence is essential Full UK driving licence is essential IOSH is desirable Experience in a traffic or logistics role is desirable Experience in security and stewarding is desirable Experience in events is desirable Enjoy being outdoors meeting and greeting visitors Excellent verbal communication skills An enthusiastic can-do attitude The ability to work on own initiative and as part of a team Excellent time-keeping

What will you get in return?

A pension scheme to save for the future – eligibility rules apply Access to high street discounts Access to low interest loans Recognition scheme ‘OCS Stars’ – monetary rewards given to top performers Training and Development – apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme Long Service Awards Cycle to work scheme – discounted bicycles Access to our Employee Assistance Programme – 24-7 Wellbeing Support

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