Tenancy Management Co-Ordinator

1 month ago


Bournemouth, United Kingdom McCarthy Stone Full time

McCarthy Stone are recruiting a Tenancy Management Co-ordinator to join our rentals team based at our Bournemouth office.

Salary: £Competitive per annum DOE, plus benefits

About the role:

As Tenancy Management Co-ordinator, you will support the team to enable them to deliver upon their target rental unit offering across multiple sites within the UK. You will contribute to the smooth running of the department ensuring sound administration of a portfolio of rental units across our multiple sites. You will be responsible for coordinating and administrating tenancies from pre-tenancy stage through to commencement, ensuring all lets proceed to move-in swiftly, smoothly and compliantly.

You will also be responsible for authorising key releases, managing the tenant referencing process and ensuring that tenancies conclude effectively and compliantly.

Furthermore, you will be responsible for the ongoing administration of the property portfolio, including auditing, collating and distribution of weekly and ad-hoc reports. You will also be promptly and courteously managing communications from third parties and colleagues which will involve a high number of incoming calls.

About you:

The successful candidate will have previous experience in lettings / tenancy administration alongside a basic knowledge of tenancy legislation. You must be customer-focused, empathetic, patient and understanding with strong communication skills both written and verbal. You will have the ability to deliver under pressure and be confident when dealing with customers and third parties. You will have excellent organisational and time management skills and ability to work within an evolving environment.

Why Join?

McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. 

Could this role be the perfect job for you?  All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. 

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. 



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