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Deputy Facilities Manager

4 months ago

Redditch, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

Job summary

.

We are looking for an experienced and confident Facilitieslead who will ensure compliance with the National Standards of Cleanliness 2021within a challenging and ever-changing environment.

You will be responsible for the efficient, effective, highquality Domestic service ensuring the cleanliness of the Trust is maintainedfor the safety of our patients. You will also provide technical support to theswitchboard and portering coordinators.

The role requires a customer focused personality with an eyefor detail and a passion for high standards. Working closely with the IPC andMonitoring Teams ensuring best practice is adhered. You will need strongmanagement people skills as you will be responsible for providing guidance andadvice to staff, maintaining budgets, training and ensuring the wellbeing ofthe team.

Applicants should have good organisational skills, theability to motivate staff and have a proven ability to create effective workingrelationships and build teams.

Main duties of the job

To provide support and assistance to the Facilities Managerin delivering and maintaining a domestic cleaning service that achieves aclean, safe and hygienic patient environment in line with Trust best practice,policies, procedures and KPI's and the National Standards of Cleanliness 2021.

To manage facilities staff in line with Trust Policies andprocedures.

To provide leadership and support to the other facilitiesstaff including switchboard and portering, establishing and developing workingrelationships and regular communications between ward and departmental managerswithin the Trust.

Please see Job Description and Person Specification forfurther information on the main duties of the role.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Estates and Facilities Senior Managers, Operational Service Managers, Ward Managers, Matrons, Procurement, Infection Control Team, HR Management Accountants, Staff Side

Communication Teams, IT

External

Department of Health, CQC, NHSEI, Local and National Environmental stakeholders

Interagency partners in the provision of care and services, (HCC, Independent Contractors, Voluntary and Community Organisations), ICS

Risk Assessment:

This role will involve frequent concentration including analysis, writing of reports, meetings, risk assessments and may include an unpredictable working pattern to ensure both proactive and reactive service provision.

The post holder is also responsible for dealing with staff issues and concerns, complaints, disciplinary cases and may include the delivery of bad news

Job Purpose:

As a member of the Facilities Management team the post holder will be required to provide leadership and support for duty managers, supervisors and staff to ensure the effective and efficient delivery of operational targets and drive further service improvements.

The delivery of objectives within the Facilities business plan.

Provide operational lead to modernise and motivate the workforce effectively in order to deliver business plans and support the organisation.

The professional advisor for Cleaning, Linen, and Switchboard Standards including associated service contracts within the Facilities Team.

Directly line manage Housekeeping, Laundry and Switchboard Services for patients, visitors and staff at the Alexandra Hospital and support Kidderminster Treatment Centre, ensureing that they are delivered in an efficient and effective manner.

Budgetary responsibility: circa £5 million and responsible for planning and delivering CIP through productivity and efficiencies in a financially sustainable manner. Responsible for the management of direct line reports for all HR issues including appraisal, annual leave management, sickness management and disciplinary issues. Ensure robust procedures are in place to cover service requirements at all times during periods

of annual leave or sickness through the use of rotas etc. ensuring adequate provision of service at all times

Person Specification

Knowledge & skills

Essential

Knowledge of current statutory requirements, standards and regulations for Housekeeping portering and transport services. Demonstrate innovation and new ways of working within Housekeeping & Laundry Services Competent written and verbal communication skills IT skills-MS Office including Excel and PowerPoint. Facilitation of small and larger staff groups Evidence of Continuous Personal Development Competent working under pressure and demonstrable experience of meeting deadlines. Ability to motivate and influence staff.

Qualifications

Essential

Experience in NHS Facilities Management. BICs Trained or associated Healthcare Cleaning Qualification

Desirable

Degree or equivalent management /BIFM/Industry related qualification

Experience

Essential

Significant operational management experience in a healthcare portering or transport services setting or similar care environment Demonstrate achievement of service improvement and financial controls Practical employee relations experience including liaison with staff representatives Experience of working across organisational boundaries Proven experience of working to deadlines in a time critical environment Experience of effective problem solving Experience of introducing and managing change Experience of introducing and maintaining improvement projects Experience of managing and reporting risk