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PTS Ambulance Care Assistant

2 months ago

Scunthorpe, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

Job summary

Would you like to be part of a team delivering an invaluable service to the patients within the Yorkshire /North Lincolnshire region?

Would you like to work for an ambitious and challenging organization which will share your passion for high quality patient care?

Within YAS Patient Transport Service (PTS) we are looking for bank staff to join our core Patient Transport Service for North Lincolnshire

The post offers you an opportunity to be a respected member of our team, helping to ensure that our patients are served by qualified and trained staff, who believe that patient care comes first.

Main duties of the job

Responsible for the care and safe transportation of non-emergency PTS patients.

Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.

At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices

We are looking for Band 3 bank operational staff, who share a value and belief in delivering the highest standards of quality service and patient care.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with Contributory NHS Discounts including shops, restaurants, gyms Car lease and other salary sacrifice Dedicated employee assistance and counselling Opportunities for research participation, career progression and ongoing Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation

Job description

Job responsibilities

Maintain a high standard of vehicle and equipment serviceability,cleanliness and permanent readiness in the event of majorincident; carry out daily vehicle checks and report defects promptlyin accordance with service instructions.

To undertake a full range of PTS duties including stretcher workand wheelchair clamping.

Provide a patient focused service and an appropriate level ofcustomer support that engenders customer satisfaction andconfidence in the Trust.

Convey allocated patients and escorts to and from home address,to and from hospital or other treatment centres and betweenhospitals, other treatment centres or care facilities.

Drive allocated service vehicle, usually an ambulance, as roadtraffic law dictates, in a manner appropriate to the conditions, andwith due consideration for the safety of vehicle occupants andother road users, in non-emergency conditions.

Provide a quality of travel that is both a smooth and comfortableexperience for passengers and non-detrimental to the patientscondition.

Please see attached Job description for full role responsibilities.

Person Specification

Knowledge and Educational

Essential

Level 2 entry requirement 3 GCSEs grade A* -C or NVQ level 2 qualification or equivalent experience. For the purpose of this job description equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post

Desirable

Evidence of continous professional development and of acquiring new skills/knowledge in the past 2 years

Personal attributes

Essential

Full driving license with no more than 3 penalty points for new entrants to YAS or a maximum of 6 for existing YAS employees. Applicants must complete the driver declaration when submitting their application. Self disciplined and able to work on own initiative

Experience

Essential

Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public

Desirable

Background in a health profession or a customer orientated field

Skills and abilities

Essential

Proven ability to handle sensitive situations professionally, assertively and tactfully

Desirable

Basic IT skills Word, Email