Specialist Engineer

2 weeks ago

Blackwood, United Kingdom BT Group Full time

What you'll be doing

This role will be mainly working on video conferencing equipment, making sure all installations, repairs and diagnostics are up-to-date and logged, working with systems like Mitel Voice. Listen to any service issues the customer is facing and find solutions either by fixing them directly or referring them to the correct team.  Make recommendations on products and services (where BT product information has been given in advance) that could improve the customers' service.  Make sure the customers are getting the best from us by providing tutorials on how to use equipment. Provide products and services the customer cannot install themselves as they require comprehensive technical knowledge.

The skills you'll need

The right applicant would preferably have experience working with Video Conferencing Equipment.  Experience as a Data or Network Engineer. Be knowledgeable on Mitel Voice (or other voice / communication telephony). Relevant telecoms engineering experience.  Great stakeholder management to deal with customers and provide support where they need it. 

Benefits

22 days annual leave + bank holidays (can buy extra days) BT pension scheme (5% from you, 10% from BT) Opportunity to purchase discounted BT shares Private healthcare & dental insurance, health screening, healthcare cash plans, access to counselling and physiotherapy. Season ticket loan, discounted Virgin experience days, financial education programmes. Discounted BT & EE retail products.  Access to 100s of retail discounts for things ranging from groceries, travel, fashion, entertainment and more. About Us With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

  • Multiskilled Engineer- Electrical

    24 hours ago

    Blackwood, United Kingdom Yolk Recruitment Ltd Full time

    **Multiskilled Engineer** Yolk recruitment are currently working with a long standing manufacturer who have a global presence with multiple sites worldwide. With continued growth within the company they have recently acquired a brand new site to ensure they can sustain continuallyincreasing orders. This has seen the need to add 2 additional Multiskilled...

  • Graduate Predictive

    7 days ago

    Blackwood, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test Engineer Location: Blackwood Employment Type: Full time, permanent Working Hours: Monday to Friday, Days Regular Salary: £24000 per year (Graduate Renumeration Scheme in place with incremental pay increases). Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join our...

  • Graduate Predictive

    5 days ago

    Blackwood, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test EngineerLocation: BlackwoodEmployment Type: Full time, permanentWorking Hours: Monday to Friday, Days RegularSalary: £24000 per year (Graduate Renumeration Scheme in place with incremental pay increases).Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join our...

  • Graduate Predictive

    6 days ago

    Blackwood, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test EngineerLocation: BlackwoodEmployment Type: Full time, permanentWorking Hours: Monday to Friday, Days RegularSalary: 24000 per year (Graduate Renumeration Scheme in place with incremental pay increases). Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join our...

  • Technician - Mechanical in Blackwood

    7 days ago

    Blackwood, United Kingdom Acorn by Synergie Full time

    Are you ready to steer your career in the right direction as a Mechanical Technician in the fascinating world of manufacturing? Do you have a knack for fixing things and a passion for all things mechanical, no matter what day or time? Then we have the perfect opportunity for you as we are on the search for a Super Shift Mechanical Engineer Our...

  • Top Tier Technology Teachers Needed

    2 weeks ago

    Blackwood, United Kingdom Supply Desk Full time

    Calling all Dynamic Design & Technology Gurus!Are you a whizz with woodwork, a maestro with metal, or a creative connoisseur in the world of design? Supply Desk are a group of Education Recruitment specialists, and we’re on the hunt for passionate DT Teachers to join our stellar team and inspire the next generation of innovators!Job Description:As a DT...

  • Multi Skilled Maintenance Engineering Apprentice

    3 days ago

    Blackwood, Caerphilly, United Kingdom Yolk Recruitment Ltd Full time €44,000

    Multiskilled Engineer Yolk Recruitment is actively working with a world leading manufacturer in the heart of Crumlin who are going through a period of exponential growth, with large investment planned for they are seeking to employ up to an additional 4 Maintenance Engineers to join their already established team. With a longstanding presence globally,...

  • Maintenance Technician

    5 days ago

    Blackwood, United Kingdom Clear Sky Recruitment Full time

    Quick Staff UK is a leading independent multi-sector recruitment agency that matches talent with the very best opportunities throughout the UK. Our specialist sectors are manufacturing, contact centre, office support, human resources, finance, sales and marketing.is pleased to be recruiting on behalf of an established international manufacturing organisation...

  • Test Engineer

    6 days ago

    Blackwood, Caerphilly, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test Engineer Employment Type: Full time, permanent Working Hours: Monday to Friday, Days Regular Salary: 24000 per year (Graduate Renumeration Scheme in place with incremental pay increases). Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join our...

  • Multi Skilled Maintenance Engineering Apprentice

    7 days ago

    Blackwood, Caerphilly, United Kingdom yolk recruitment Full time

    Multiskilled Engineer Yolk Recruitment is actively working with a world leading manufacturer in the heart of Crumlin who are going through a period of exponential growth, with large investment planned for (Apply online only) they are seeking to employ up to an additional 4 Maintenance Engineers to join their already established team. With a...

  • Maintenance Technician

    5 days ago

    Blackwood, United Kingdom Clear Sky Recruitment Full time

    Quick Staff UK is a leading independent multi-sector recruitment agency that matches talent with the very best opportunities throughout the UK. Our specialist sectors are manufacturing, contact centre, office support, human resources, finance, sales and marketing.is pleased to be recruiting on behalf of an established international manufacturing organisation...

  • Maintenance Engineer in Blackwood

    3 days ago

    Blackwood, Caerphilly, United Kingdom Yolk Recruitment Ltd Full time €44,000

    Multiskilled Engineer Yolk Recruitment is actively working with a world leading manufacturer in the heart of Crumlin who are going through a period of exponential growth, with large investment planned for they are seeking to employ up to an additional 4 Maintenance Engineers to join their already established team. With a longstanding presence globally,...

  • Maintenance Technician in Blackwood

    4 days ago

    Blackwood, United Kingdom Quick Staff UK Full time

    Quick Staff UK is a leading independent multi-sector recruitment agency that matches talent with the very best opportunities throughout the UK. Our specialist sectors are manufacturing, contact centre, office support, human resources, finance, sales and marketing.is pleased to be recruiting on behalf of an established international manufacturing organisation...

  • Graduate Predictive

    7 days ago

    Blackwood, Caerphilly County Borough, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test EngineerLocation: BlackwoodEmployment Type: Full time, permanentWorking Hours: Monday to Friday, Days RegularSalary: 24000 per year (Graduate Renumeration Scheme in place with incremental pay increases). Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join our...

  • Graduate Predictive

    6 days ago

    Blackwood, Caerphilly, United Kingdom Candour Talent Ltd Full time

    Job Title: Graduate Predictive & Test Engineer Location: Blackwood Employment Type: Full time, permanent Working Hours: Monday to Friday, Days Regular Salary: 24000 per year (Graduate Renumeration Scheme in place with incremental pay increases). Candour Talent Recruitment are currently recruiting for a Graduate Predictive & Test Engineer to join...

  • Vehicle Crew

    1 month ago

    Blackwood, United Kingdom General Dynamics Land Systems UK Full time

    **Description** Joining the established team based at our Bovington facility, you will work across a range of stakeholders, have close liaison and co-operation with the field trials teams and relevant Trial Manager whilst working on trial across the UK. **If you were already working in this position, this is what you would have been working on this...

  • Technician - Mechanical

    4 days ago

    Blackwood, Wales, United Kingdom Acorn by Synergie Full time

    Are you ready to steer your career in the right direction as a Mechanical Technician in the fascinating world of manufacturing? Do you have a knack for fixing things and a passion for all things mechanical, no matter what day or time? Then we have the perfect opportunity for you as we are on the search for a Super Shift Mechanical Engineer!!All candidates...