Innovation Lead

3 weeks ago

London, United Kingdom Octopus Energy Full time
Octopus Energy for Business (OEB) are the small business energy champions. Success for OEB comes down to our ability to look after our customers, whilst furthering the transition to Net Zero. To achieve this we must deliver market leading green products, outstanding customer service and competitive pricing. Businesses have a fundamental role to play in grid decarbonisation, which OEB can support them to unlock. Powering nearly 100,000 customers with green electricity, OEB is rapidly scaling. Growth to date is based on disruption and innovation. Testing and rolling out smart products, customer propositions and initiatives. Whilst Octopus has grown, the startup culture remains fundamental. This feeds into how we work; providing the team with freedom, accountability and scope to thrive. To maintain our advantage, innovation and customer centricity are key. This role will be responsible for the end-to-end ownership of rapidly developing, launching and owning innovation trials that seek to drive tangible benefits to customers.This position requires a minimum of 3 days working from our London office.

What You'll do:

Support OEB’s growth through innovation; owning the trial pipeline end to end; from ideation through to development, delivery and reporting.  Engage with multiple functions within OEB including content, data and operations. Champion businesses. Customers must be at the heart of innovation, and trials must deliver benefits to businesses.  Use CRM, insights and data platforms to independently and rapidly deliver high quality trials across a range of areas. Use qualitative and quantitative data to identify growth and innovation opportunities for OEB.  Use analytics to measure and report on the effectiveness of campaigns, and deliver recommendations to relevant stakeholders.

What You'll Need:

Passion for working in energy, and contributing to the green energy transition 2 - 4 years of relevant experience. This can include relevant masters, as well as workplace experience.  Strong level of data fluency and numerical skills; the capacity to use data to identify innovation opportunities, and tell a coherent story. Experience of using coding languages, such as SQL and Python are nice to have, but not essential for this role. Strong written and verbal communication skills. The person in this role will need to collaborate with and influence a variety of internal stakeholders.  Customer centric approach. Trials must work for and deliver value for businesses. Ability to develop, shape and iterate on multiple ideas independently and at pace.  Ability to tackle ambiguity and problem solve.  Curiosity and self-drive - when faced with a new problem you’re capable of seeking out an answer without lots of help and support Experience working in a startup, or in licensing a SAAS business model is nice to have, but not essential for this role.

Why You'll Love It Here:

Wondering what the salary for this role is?  On a call with one of our recruiters, this is always something we cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit Octopus Energy is a  unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about We won in 2022, our Group CEO, Greg has recorded and how we empower our people. We’ve also been placed in the If this sounds like you then we'd love to hear from you.Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magicStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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