Server/Waiter/Waitress

1 month ago

London Borough of Richmond upon Thames, United Kingdom Richmond Hill Hotel Full time


We are
looking for an exceptional Cocktail Waiter/Waitress to come and join us at
Richmond Hill Hotel. 


Located
in the heart of London’s greenest borough, we are an independently owned
Georgian hotel, just a stone through from the royal park. This is London’s
gateway to nature. 


Our team
are the heart and soul of everything we do at the hotel, and their hard work
and dedication have earned us recognition from prestigious organizations such
as The Sunday Times and The Caterer for being one of the leading employers in
the industry. 


The
award-winning culture at the hotel is progressive, independent, and
free-spirited - it’s just the fabric of the buildings that’s historic, not
our approach to business. From our paint to our people, we are a refreshing
break from the cookie-cutter hotel chain experience, and we encourage
everyone to bring their authentic, best selves to work every day. It doesn’t
take lavishness or luxury to make someone feel special. Instead, we believe
it takes genuine care, thoughtfulness and a team empowered to be creative
with their service. These are the qualities that keep our guests coming back
time and again. 


What’s in
it for you… 



  • You’ll enjoy a competitive annual salary of £24,954.68, plus a
    monthly service charge averaging £500. 
  • access to hundreds of online perks & discounts 
  • free health cashback plan for you and your family 
  • extra day’s holiday for every year you work for us (up to 5
    additional days) 
  • salary sacrifice schemes to help you buy a bike, laptop, or gym
    membership
  • free use of our onsite gym 
  • bespoke career development through internal and external training
    schemes 
  • free meals on duty 
  • Refer a friend scheme, with up to £500 incentive
  • Hotel recognition Programme including our Employee of the Month
    and Manager of the Quarter awards, long service awards, rewards payments
  • free parking on site 
  • flexible working patterns, as well as much more… 

Is this
Cocktail Waiter/Waitress role right for me? 


 Are you an experienced
cocktail waiter/waitress or someone seeking a new opportunity within the
hospitality industry? We are looking for energetic and enthusiastic
individuals with a keen desire to learn and deliver outstanding, memorable
service at Richmond Hill. 


 As a cocktail
waiter/waitress, you will be the primary point of contact for our customers
during their dining experience. It is essential to provide efficient, fast,
and polite service at all times to maintain the high quality of our
restaurant. You must have the ability to interact with customers and work
under pressure in a lively, quirky, and time-sensitive environment. 



Key
Responsibilities: 


Deliver
Outstanding Guest Experiences: Constantly strive to
deliver an exceptional guest experience. 


Provide
Personalized Service: Offer
recommendations and go above and beyond to make everyone's day special.
Notice Jade's new-born baby is grouchy? Offer her a large cup of coffee
without hesitation. 


Engage
with Guests: Be personable and
engaging with our guests in a service style that is relaxed yet
professional. 


Build
Relationships: Develop meaningful
relationships with all our guests. 


Passion
for Food & Beverage: Show a keen interest
in food and beverage, with a passion for expanding your knowledge. 


Team
Collaboration: Strive to become an
integral member of a committed team, ensuring each member takes pride in
their work and communicates effectively with one another.


What we’re looking for… 



  • A hunger for hospitality and going the extra mile. 
  • Someone that is willing to bring their best, authentic self to
    work. Rather than reading from a script or putting on a persona, our
    approach is all about bringing the very best version of ourselves to
    work every day. 
  • A creative approach to your role – we believe that a game
    changing idea can come from anyone, anytime. 
  • Someone who thrives in a dynamic and vibrant environment and is
    committed to delivering exceptional hospitality. 

If this sounds like a role
you could get excited about, we would love to hear from you Please
note that all applicants must be eligible to live and work in the
UK.  



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