![Norfolk & Suffolk Foundation NHS Trust](https://media.trabajo.org/img/noimg.jpg)
Administrator SMI Physical Health
4 weeks ago
Job summary
Individuals who have been diagnosed with Severe Mental Illness (SMI) are at much greater risk than those without SMI, of developing complex Physical Health conditions such as diabetes, respiratory problems, heart conditions and cancer. It is therefore essential that although we are a Mental Health trust, we also closely monitor the Physical Health of this vulnerable group of patients to ensure they receive appropriate care.
This role will involve supporting the SMI Physical Health Team for Norfolk & Waveney, in streamlining and restructuring appointment systems, alongside improving the referral pathways into our service and the follow up communication with our Primary Care colleagues. You will play a central part in helping to develop a well organised Team to achieve consistency of care across Norfolk and Waveney.
This role provides an opportunity for flexible working practice
Main duties of the job
Working with the Physical Health Team Lead to restructure the organisation of care delivery
Developing new appointment systems and maintenance of same.
Supporting Clinical Staff with Appointment Bookings
Data extraction to support audit
Ensuring that records are updated appropriately.
Provide Administrative guidance and support for clinical staff
Monitoring of referrals into the service
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Working with the Physical Health Team Lead to restructure the organisation of care delivery
Developing new appointment systems and maintenance of same.
Supporting Clinical Staff with Appointment Bookings
Data extraction to support audit
Ensuring that records are updated appropriately.
Provide Administrative guidance and support for clinical staff
Monitoring of referrals into the service
Person Specification
Qualifications
Essential
Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level NVQ 3 Business Administration or equivalent or willing to work towards
Experience
Essential
Understanding and experience in a full range of secretarial procedures and systems gained through senior level. Working under pressure Working on own initiative without supervision.
Skills
Essential
Excellent articulate communication skills Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. Ability to co-ordinate and prioritise management diaries
Knowledge
Essential
Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems
Desirable
Knowledge of NHS policy / procedures-
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