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Supported Housing Officer

4 months ago

East London, United Kingdom The Hyde Group Full time

Supported Housing Officer

South East London: Covering Southwark, Greenwich, Lewishamareas

Up to £29,000 per annu

Hyde is looking to recruit a Supported Housing Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Supported Housing Officer at Hyde, you will be working within the Specialist Housing team to oversee and maintain housing services for our customers who require additional support to live independently. The role works closely with support providers to ensure all customers are provided safe, comfortable, and suitable living environments for their individual needs, ensuring their wellbeing, and promoting their independence.

Responsibilities

Completing comprehensive monthly property inspections of the communal areas, ensuring that repairs and risks are reported.Conducting Health & Safety and Fire Safety compliance checks.Housing management and housekeeping fire risk actions, ensuring comprehensive audit trails and evidence of completions.Ensuring the wellbeing of customers, conducting weekly wellbeing calls and visits as necessary.Point of contact for customers in relation to any matters pertaining to communal services, including cleaning and grounds maintenance, building decorations, repairs, maintenance, tenancy and ASB.

Skills and Experience Required

Have experience in housing management, social work, or a related field, with an understanding of supported living concepts.Have good communication and interpersonal skills, including empathy, for engaging with a diverse range of stakeholders.Have strong organisational and time management skills to manage multiple tasks effectively.Understand housing regulations, care standards, and best practices.

Benefits

A fantastic pensionLife assuranceGreat holidaysAn award-winning flexible benefits package.Volunteering days