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IT Technician
3 months ago
What We Need From YüHere’s a taste of what you’ll be doing:
- Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner.
- Ensuring that all IT support calls are recorded accurately within the ticketing system.
- Carrying out support for client users with day-to-day IT issues.
- Maintain business conferencing systems.
- Set-up, install and configure PC/Laptops/ mobile devices for internal users.
- Active Directory administration.
- Windows Desktop administration using Group Policy.
- M365 configuration and management.
- Create user guides for colleagues and users.
- Asset management.
- Assist with site moves and equipment relocation.
- Experience of Helpdesk ticketing system and working to SLA’s.
- Support the renewal of ISO7001 and Cyber Essentials Plus certification.
About YüIf you have what it takes you could be just what we’re looking for…
- Ambitious – you don’t just want another job; you want a career.
- Team player – you’re happy to help a fellow colleague.
- Motivated – you have a can-do attitude and love to learn.
- Ability to manage own workloads and prioritise.
- Understanding of IT security principles and best working practices.
- Flexibly in working pattern to support business changes and projects.
- Communicator – you have excellent communication skills, both verbal and written.
- Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames.
- Meticulous - excellent attention to detail.
- M365 administration, configuration, and monitoring
- Active directory and Group policy.
- Laptop and desktop imaging, device management.
- Use of cloud-based services and technologies.
- Windows operating systems configuration and troubleshooting.
- Anti-virus/anti-malware products.
- Mobile devices management.
- Software installs and troubleshooting.
- Exposure to MS Intune, Autopilot, Entra, advantageous.
- Driving licence and access to a vehicle required. (for site visits).
Yü Come FirstWe have a wide range of benefits for our employees including:
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity and adoption policies
- Yü made a difference Awards
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more
#YUIndeed Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.