Deputy Head of Operations

3 months ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Job summary

There is an exciting opportunity to join the Women's and Children's Clinical Management Group (CMG) as the Deputy Head of Operations for the Women's Hospital. The post holder will operationally lead the Women's Hospital, working alongside the Women's Hospital Quadrumvirate Senior Leadership Team. This will include but is not limited to operational delivery, service development, and strategic planning.

The Women's Hospital is home to a number of significant services, offering tertiary care to the population of Leicester, Leicestershire, Rutland, right across the East Midlands and beyond. This includes two maternity sites delivering in excess of 10,000 births per year, a Neonatal Intensive Care Unit which cares for some of the most complex neonatal patients across the region, and an expansive tertiary Gynaecology service with now approaching 40 Consultant colleagues working across numerous sub-specialties.

The wider CMG has a budget exceeding £200m, a workforce of more than 2,000 colleagues, and delivers numerous specialist and tertiary services across our six Directorates of Paediatric Medicine (Children's), Paediatric Surgery (Children's), Paediatric Critical Care (Children's), Specialist Transport (Children's), Maternity & Neonates (Women's), and Gynaecology, Genetics, and Leicester Fertility Centre (Women's).

Main duties of the job

In post as a senior leader within the CMG, you will be responsible for promoting the vision and values of University Hospitals of Leicester (UHL). This includes leading by example, ensuringdemonstrationof those values inleadership behaviours, and supporting the delivery of outstanding patient care.

The overriding purpose of this role is to support the provision of the highest quality patient care through personal actions and continuous improvement.

The post holder will deputise for the Head of Operations in the full range of duties and will have fully delegated decision-making responsibilities during any period of deputising.

The post holder will be responsible for providing operational and strategic leadership to a significant collection of services as well as a wider portfolio of cross service responsibilities in support of the delivery of high quality, effective, and efficient patient care.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate, we are proud, we are inclusive, and we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job description

Job responsibilities

The detailed job description and main responsibilities are included as an attachment to this advert.

Person Specification

Training and Qualifications

Essential

Master's degree or equivalent experience Evidence of CPD

Desirable

Extensive knowledge of the NHS in the acute sector

Other Requirements

Essential

Able to participate in on-call rota

Experience

Essential

Experience within the healthcare sector at senior manager level Proven track record of achieving challenging healthcare targets Experience of delivering programmes of change within a healthcare setting IT skills to manage and report on complex performance management information

Desirable

Experience of working in an Acute Teaching Hospital setting

Communication and Relationship Skills

Essential

Excellent written and oral communication skills Evidence of being a team player but able to stand back when necessary Ability to motivate staff to deliver challenging targets Ability to present and narrate highly complex data Proven inter and intra organisational influencing skills Ability to manage and resolve conflict

Analytical and Judgement Skills

Essential

Logical thinker with evidence of implementation of ideas and solutions Excellent problem-solving skills Able to analyse and understand complex financial and operational data Sensitive to clinical and political demands

Equality, Diversity and Inclusion

Essential

Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

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