Team Leader

2 weeks ago

Lowestoft, United Kingdom Leading Lives Full time
Job Description

Role: Team Leader, Lowestoft Supported Living

To learn more about this role click here

2 positions available: 1x 30 hours, 1x 37 hours per week

Rate of Pay: £12.97 per hour (enhancements for Sundays, Bank Holidays and sleep-ins)

Working Patterns: these can include, morning, evening, daytime, weekend, sleep ins and waking nights. You will be expected to perform roles and responsibilities through working with our customers and through working in the office.

Start date: to follow our rapid induction, our next start dates are 5th August

We are looking for a Team Leader who has the skills to mentor, motivate and coach a staff team delivering daytime support to adults with learning disabilities.

You will act as a link between support staff and management and be the first point of contact for employees. You will role model, develop and embed positive culture and exceptional working practices to ensure consistent and efficient service our customers deserve.

This role is an exciting opportunity for a person to develop the skills necessary to lead a team of Support Workers. This will be achieved by promoting and demonstrating good practice to those you work with.

Leading Lives provides social care support for people with learning disabilities, autism and complex needs in the home and in the community across Suffolk and neighbouring counties. We are a not-for-profit social enterprise, owned by our employees. Any surplus we make is reinvested back into services for our customers or into the local community.

The first role is 37 hours (18.5 office based and 18.5 in the customers houses and the second being 18.5 hours per week (9.5hrs office based and 9 hours in the customers houses). When in the customers houses they will be expected to support them and role model excellent quality service to the customers, this will be hands on) Both roles are shift based. Office days are 9-5 or there abouts and shifts (when in the houses) which are worked out on a rota basis that run 2 weekly. They will be expected to work every other weekend, be available for sleep-ins should they be needed and lates. There is also always the possibility of picking more hours up in the customers houses as they please. You need to drive or have a reliable lift/use taxis etc and have a good understanding of learning disability and autism. You will expect to assist with personal care when and where needed.

We offer:

  • An opportunity to really make a difference

  • Award-winning comprehensive and bespoke training

  • An opportunity to gain a recognised and well-valued Health & Social Care qualification

  • Occupational sick pay in addition to Statutory sick pay.

  • Holiday package, increasing with service

  • Competitive salary

  • Opportunity to become a shareholder member of our employee owned social enterprise - our members are often awarded annually with vouchers

    Everyday is different

At Leading Lives, we are caring and passionate and know that there’s no better feeling than seeing the difference each of our jobs make to other people’s lives.

Working in social care, we know that no two days are the same, but every day counts.

You will be:

  • A lively people person who will get on with a wide range of personalities.

  • Adaptable and able to respond appropriately to different complex health needs.

  • An individual with high observation skills and able to prompt and guide as needed.

  • Able to drive, flexible and able to work a shift pattern suited to our tenants’ lives.

  • Reflective and interested in personal development.

  • Willing to commit to training to provide the highest level of care

About The Role

Accountabilities:

  • Act as a role model, with open, reassuring, positive and constructive feedback within the team

  • Become a care ambassador and promote care as a career choice

  • Act as a quality ambassador within the service to help drive culture change

  • Promote dignity in care and support across the team

  • Lead and support team members to perform the role safely and to the best of their ability

  • Support Business Support to fill gaps in rota, backfill shifts

  • Work shifts as part of the staff rota, be available out of hours to provide advice and support as required

  • Work alongside new recruits throughout their probation period

  • Carry out audits on finances/medication (where applicable)

  • Seek feedback from customer about the support they are receiving

  • Develop care plans and outline care and support individual service user needs

  • Participate in/lead team meetings

  • Support the Service Manager(s) to manager the workplace in line with standards and legislation

  • Create and develop new opportunities in the service and community for people to access

  • This list is not definitive. Please see the attached role profile for further details.

What you need:

  • You’ll have earned your RQF Level 3 Award in Social Care (or equivalent qualification).

  • Good literacy/numeracy for completing reports and maintaining records

  • Effective communication skills across a range of contacts

  • Substantial experience of working with people in a social care setting

  • Awareness of relevant human resource, health and safety and social care legislation

  • Practical experience of diversity, advocacy, person-centred approaches and confidentiality

  • IT literate

  • Approachable, dedicated, and hardworking

  • Ability to travel to different locations within the service (Suffolk)

Making the Leading Lives Difference

Our company values are at the heart of everything we do, and we are looking for candidates who share these core values.

  • We think ahead, adapt, flex, and focus to remain the front-runner and make the Leading Lives difference

  • We value our relationships and collective strength so we can make the Leading Lives difference

  • We grow ourselves to grow others to make the Leading Lives difference

Please note: due to the nature of the work we do and our service users, all Leading Lives appointments are subject to an enhanced DBS check Also, a full drivers licence and access to your own vehicle is desirable.

If you would like to discuss the opportunity of working as part of our friendly team, please contact our recruitment team via email on recruitment@leadinglives.org.uk.

 

Skills Needed

Nursing / Caring

About The Company

Company Culture:

  • Values-Driven: Leading Lives not only talks about their values but actively embodies them in their daily operations.

  • Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff.

  • Authenticity: Leading Lives emphasizes authenticity in their values, highlighting that they are not just empty words but a lived reality within the organization.

Company Culture

We’re a Disability Confident Committed employer

We are happy to make reasonable adjustments whenever possible. Please do let us know if you need any support/ adjustments with your application and the process.

Desired Criteria

Required Criteria

  • Candidate must have achieved Level 3 in Health and Social Care

Closing DateThursday 11th July, 2024

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