Learning Academy Manager

7 days ago

London, United Kingdom NHS Counter Fraud Authority Full time

Job summary

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

This is an exciting opportunity to lead the team responsible for designing and delivering specialist counter fraud training to NHSCFA people and external stakeholders who support the fight against fraud and other economic crime within the NHS. The postholder will be expected to ensure that all technical training and continued professional development is in line with requirements of the Government Counter Fraud Profession. Furthermore, the team is expected to generate income from providing training and as theLearning Academy Manager you would be responsible for ensuring that income targets are met.

As part of a self-funding training initiative the initial contract period may be extended depending upon the success of the project.

Potential applicants can contact Richard Rippin at for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

Interviews will be held on 17th July 2024

Main duties of the job

To lead the NHSCFA counter fraud Learning Academy, ensuring that an effective and cost-neutral counter fraud training function is delivered for NHSCFA, the NHS counter fraud community and the wider health group. Managing the core delivery of appropriate counter fraud learning interventions, the role will also lead activity towards enhancing and developing the professionalisation of the counter fraud response working across the sector.

About us

We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

Job description

Job responsibilities

Establishing, developing and managing all aspects of a counter fraud Learning Academy, providing counter fraud learning opportunities and pathways for specialist counter fraud staff deployed across the NHS and wider health group.

Promoting and overseeing the strategic development of a counter fraud learning plan/vision for the NHS and the progress of professionalisation for the NHS counter fraud community.

Leading on the NHSCFAs interaction with the wider NHS counter fraud community regarding learning & development activity, including working closely with all parts of the NHS, wider health group and other parts of the public and private sectors to understand future requirements.

Acting as the subject matter expert for counter fraud learning and professionalisation for NHSCFA as well as for the NHS counter fraud community and wider health group.

To oversee the development and delivery of counter fraud training materials and interventions to support a range of specialist technical courses delivered both face to face and also in a virtual environment.

Please see full Job Description and Person Specification

Person Specification

Knowledge and Experience

Essential

Extensive knowledge and experience of developing, drafting and delivering specialist learning interventions and material relating to counter fraud, bribery and corruption in either the public or private sector. Strong project management experience and experience of policy and strategy development in a learning environment. Comprehensive practical experience of financial management, preferably within a commercial training environment Extensive experience of stakeholder management, with experience of engaging on a cross government basis or in a variety of sectors Extensive people management and leadership experience and knowledge of management and leadership practices. Experienced in producing high level reports in a professional and timely manner. providing clear, evidence- based reports for a range of audiences at Senior Management and Board level

Desirable

Experience of Internal and/or External Quality Assurance (IQA/EQA) Specialist experience in successfully countering a wide variety of fraud or corruption within a public or private sector organisation including at management level.

Specialist Knowledge

Essential

Extensive knowledge of the requirements of PACE, CPIA, POCA, RIPA and other legislation governing the investigation and prosecution of criminal offences. Thorough working knowledge of the Fraud Investigation Model and National Intelligence model, and their application within a holistic counter fraud response Extensive knowledge of the range of disciplines within the Government Counter Fraud Profession, and the learning pathways required to support them

Desirable

Knowledge of design and delivery of blended digital learning material

Qualifications

Essential

Educated to Masters level in a relevant subject area or equivalent relevant experience Accredited Counter Fraud Specialist qualification or member of Government Counter Fraud Profession

Desirable

EQA or IQA qualified

Communication Skills

Essential

Exceptional verbal communication, presentation and influencing skills to produce desired outcomes within and between organisations. Excellent written communication skills and experience of drafting a range of material for a variety of audiences. Highly developed interpersonal skills with a proven ability to relate at all levels of engagement through influencing and professional behaviours High levels of negotiation and influencing skills

Other Skills

Essential

Experienced strategic thinker. Capable of future proofing and forward thinking at a corporate level. Considerable personal initiative and the experience and ability to work with a high degree of autonomy. The ability to lead and influence others as a learning and development expert, and extensive experience of developing learning products Extensive demonstrable highly developed staff management and leadership skills including the ability to motivate and delegate effectively. High level capability in effective and efficient prioritisation with the skill to tackle a number of diverse tasks whilst working to tight deadlines IT literacy with knowledge of generic software packages. Demonstrable understanding and track record in promoting equal opportunities and diversity

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