Pharmacy Technician

Job summary

Lingfield Surgery are offering an exciting opportunity to work alongside Clinical Pharmacists and the wider General Practice team to provide safe systems of prescribing and promote medicines optimisation for patients as a Pharmacy Technician.

The post holder will support the repeat prescribing process and help to improve drug safety for patients registered to the surgery. This is a patient facing role with the opportunity to consult directly with patients in order to help them get the most out of their medicines.

While this is a Practice based role, you will work alongside, and be supported by the Federations other pharmacy technicians, pharmacists and members of the PCNs multi-disciplinary team to support integration of the pharmacy team across the health and social care network.

DHC is a supportive, local organisation which works hard to prioritise the healthcare needs of the community, as well as the wellbeing of their staff. If you are looking for an interesting, supportive and hands on patient facing roll, this role may be the perfect opportunity for you.

Please note that we reserve the right to close the advert early if we receive a sufficient number of applicants, if any of the applicants meets the relevant criteria, or if the role is filled through other sources.

Main duties of the job

Undertake patient facing and patient supporting roles to ensure effective use of medicines, through shared decision-making conversations with patients.

Participate in the medicines monitoring activities, to support the repeat prescribing process and help ensure safe use of medication.

Carry out medicines optimisation tasks including effective medicine administration ( checking inhaler technique), supporting medication reviews, and medicines reconciliation.

Support effective implementation of MHRA and other safety alerts.

Support the practice and Clinical Pharmacy team with CQC related activities.

Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Support the implementation of national prescribing policies. This will be achieved through undertaking clinical audits ( use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

About us

DHC is a GP Federation, representing 140,000 patients providing a wide range of quality healthcare services including elective care, Talking Therapies, community healthcare and primary care across Surrey. We are registered with the CQC and we are an accredited AQP.

DHC is working at the centre of the local health system to evolve and deliver integrated care and that requires strong partnerships with many organisations. In all of our services, we aim to put the patient at the centre of their care, make sure our services are easy to access by local patients and reduce waiting times for patients.

GP practices have been brought together into Primary Care Networks (PCNs)to offer services in the local community. There are four Primary Care Networks who are part of the DHC Federation, Redhill Phoenix PCN, Dorking PCN, South Tandridge PCN and Integrated Care Partnership PCN. The PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery.

Benefits:

Competitive salaries

Become part of a friendly, professional team

We provide opportunities for training and development

We offer membership of the NHS Pension scheme and minimum of 27 days annual leave (plus Bank holidays)

Enhanced maternity / shared parental leave pay

Some of our sites have free on-site parking (subject to availability) DHC actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all.

Job description

Job responsibilities

Undertake patient facing and patient supporting roles to ensure effective use of medicines, through shared decision-making conversations with patients.

Participate in the medicines monitoring activities, to support the repeat prescribing process and help ensure safe use of medication.

Carry out medicines optimisation tasks including effective medicine administration ( checking inhaler technique), supporting medication reviews, and medicines reconciliation.

Support effective implementation of MHRA and other safety alerts. Support the practice and Clinical Pharmacy team with CQC related activities.

Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Person Specification

Qualifications

Essential

Mandatory registration with the General Pharmaceutical Council Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician

Experience

Desirable

Minimum of 2 years post qualification experience

Other factors

Essential

Willing and able to travel to different DHC/GP sites and to attend meetings, training events etc. Willing to undertake/have completed CPPE 18-month Primary Care Pharmacy Education Pathway

Desirable

Car driver with current UK licence

Skills & Aptitudes

Essential

Excellent verbal and written communication skills Excellent interpersonal, influencing and negotiation skills Outstanding IT skills (including Word, Excel) Positive approach, calm under pressure Organised, good time management skills and can meet deadlines with minimum supervision Can produce timely and informative reports Has a can do attitude to daily tasks, adversity and new ways of working Willing to learn the GP practice computer systems, ensuring all information entered/retrieved is accurate Meticulous attention to detail Problem solver with the ability to process information accurately and effectively, interpreting data as required Ability to work as part of a team High levels of integrity and loyalty Commitment to improving skills

Desirable

Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences ( patients) Persuasive, can gain acceptance of recommendations and is able to influence/motivate/persuade others to comply with recommendations/agreed course of action where there may be significant barriers Previous coding experience or using formulas in Excel Knowledge of audit and research

Knowledge

Essential

An appreciation of the nature of GP practices

Desirable

Good therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare

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