Team Secretary

Job summary

An exciting opportunity has arisen for a Team Secretary to work in Monmouth Community LD Team (CLDT).

This role will include being the point of contact for the Team, and so a friendly and professional manner along with good communication skills are pivotal to this role.

It is essential that you are capable of working on your own and/or as part of a team, able to use your initiative and work well under pressure. The successful candidate should possess excellent interpersonal skills, demonstrate a clear telephone manner and be highly motivated.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The Team Secretary is an essential role within the CLDT, being the first point of contact for the team, their duties include:

Exchanging information with patients, relatives and staff on a variety of matters. Appropriate and timely communication with staff.

Receiving telephone calls and providing general, non-clinical advice/ information. Using tact and diplomacy when dealing with calls sometimes of a sensitive and complex nature.

Prioritises own work.

To carry out a range of tasks which require the exercise of initiative to a significant process both incoming and outgoing mail, dealing with all correspondence in an appropriate and timely manner.

To provide efficient administrative support to the Community LD Team including typing, photocopying, filing etc. This would include the processing of CTP documentation and word processing. To ensure all data is entered in a timely manner in order to facilitate the production of accurate reports.

Service and attend MDT Meetings in the absence of the Business Support Manager/Medical Secretary. To service and attend Professional Meetings, including preparing papers when required.

Diary Management for the Community LD Team resolving diary conflicting priorities.

To help with necessary audits; collate, collect and present statistical information as required.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Business admin qualification or equivalent

Desirable

WCCIS literate or good understanding of databases

Experience

Essential

Relevant secretarial experience, preferably within an NHS or healthcare environment

Desirable

Experience and /or knowledge of community services and working in a multidisciplinary team setting

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