UK RE: C360 Galahad Controller

Found in: Talent UK C2 - 1 week ago

Ivybridge, United Kingdom Continental Full time

Job Description

Please only apply if you live within a daily commutable distance of Plymouth, Devon

AREAS OF RESPONSIBILITY 

Galahad Tasks

Ensures daily support tasks are completed and communicated within the agreed timescales Supports Sales Team / Account Managers / Customers with administrative requests

Recharges 

Verifies and communicates recharges to customers dealing with any queries and consolidating where necessary Updates PO validating information and submits to Finance Controls, cleanses and chases outstanding cost

Fleet 

Maintains Fleet master data Resolves fleet queries

Billing 

Ensures weekly / monthly billing and reporting to fleet customers within agreed timescales  Resolves customer queries and makes necessary data corrections  Handles invoice disputes (internally and externally)

Reporting

Creates and maintains reports to provide support data, scheduling of automated reports KPI generation Analyses data highlighting cost control trends & identifies overspend

Quality 

Ensures a high level of data accuracy Maintain company quality standards at all time

Communication 

Provides regular feedback to both internal and external customers Communicates effectively on all levels

Other 

To undertake other reasonable duties as required from time to time in support of the effective running of C360

Qualifications

Excellent knowledge of the Truck Tyre fleet market Advanced Office 365 knowledge including excel Analytical Skills Experience generating, using and manipulating reports  Good Verbal & Written Communication

Additional Information

Salary: £25,;

Hybrid Working: 2 days in the office and 3 days at home.  After  successful completion of 6-8 weeks training based in the head office at Lee Mill, Ivybridge. 

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