Clerk/Typist (XN02)

Job summary

Lymphoedema Department Based at Wharfedale Hospital.

Hours per week to be agreed at interview.

An exciting opportunity has arisen within the Lymphoedema team for a highly motivated, flexible and hardworking individual to join the Outpatient Administration team. A full induction programme and training will be given along with opportunities for professional development in a supportive environment. Please call to arrange a walk around or to discuss the role if you are interested.

Main duties of the job

Are you a competent administrator ready for a new challenge? Do you want to work in a role that can make a real difference to patients?

This role will involve supporting the team secretary with the running of the outpatient appointments. Booking these from a waiting, attending and disposal of these on Patient Centre. Typing clinical letters from clinic and any admin for the team, Cross cover will be part of this role to support the Hosiery service.

About us

Small team based at Wharfedale Hospital in Otley. Covering Leeds and the surrounding area, including paediatrics. Flexible working full induction and development. NHS Pension

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities

2. JOB PURPOSE/SUMMARY

The post holder will work as part of a multidisciplinary team in order to provide an effective and efficient clerical and typing service to the non - surgical oncology team.

The post holder has a responsibility to ensure that clerical and typing duties are completed in a timely manner, ensuring Trust targets are met

3. ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Clerk/typist

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other dutiesTo liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

Person Specification

Skills & Behaviours

Essential

Self-motivated and enthusiastic Able to work accurately and calmly whilst under pressure Good team worker Professional in appearance and conduct Reliable and punctual Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required Be self-motivated Be able to work with limited supervision

Desirable

Be of a mature, pleasant and friendly nature with a good sense of humour Adaptable and flexible Confident manner Have the ability to stay calm whilst working under pressure.

Qualifications

Essential

Good general standard of education. RSA II typing/word processing or equivalent Audio typing Microsoft Word for Windows Keyboard/data entry skills are essential.

Desirable

ECDL certificate or working towards Other Microsoft applications Excel Good communication skills are required, both written and oral.

Experience

Desirable

Experience in a secretarial role Knowledge of Medical Terminology Hospital and/or general public experience The post holder would be expected to develop their understanding and use of information technology.

Other Criteria

Essential

Good interpersonal and communication skills Accurate typing and spelling ability Good telephone skills Able to use own initiative Be honest, trustworthy polite and helpful Be professional in appearance and conduct. To familiarise him/herself with the basic work and procedurenquiries and provide an effective and efficient clerical service.

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