Marine Cargo Claims Adjuster
4 weeks ago
Description
:Everest Insurance, a member of the Everest Group is looking for a Marine Cargo Claims Adjuster to join our Claims Team, situated in London.
Reporting to the Marine Claims Manager UK & I, the individual will investigate, evaluate and resolve attritional and complex high-value cargo claims underwritten from the UK on our Syndicate and Company platforms. In addition, they will provide oversight and management of third-party administrators (TPA’s) adjusters, lawyers and other external experts, with a wide degree of latitude for independent judgment. The individual will contribute across the organisation by providing input, advice and review to underwriters and actuaries, participate in onboarding and stewardship meetings with customers and influences operations.
Everest underwrite various classes of marine business and the successful candidate will have the opportunity to develop technical skills to adjust Hull, Liability and Fine Art and Specie losses.
Key Responsibilities include but not limited to:
Highly developed analytical and claims adjusting skills Experienced in handling a variety of Cargo claims Strong knowledge of Cargo claims through all modes of transport Review and analyse coverage and prepare appropriate coverage position letters, and work collaboratively with underwriters to support policy construction and drafting, reporting claim trends, data analysis, and risk assessments Ability to review, analyse, investigate and evaluate liability and damages, subrogation and recovery. Management and direction of outside lawyers, including reviewing and approving legal and/or expense budgets and bills Ability to manage, direct and audit independent vendors (loss adjusters, TPAs, lawyers) Preparation of case summary reports related to matters of significant reserve activity, and effective communication to key stakeholders Timely and appropriate setting of claim reserves Development and execution of claim strategies as well as resolution strategies Negotiation and resolution of claims, including the attendance at trials, mediations and settlement discussions Participate in claim reviews, quarterly claims reserving meetings, claim audits and peer reviews, and stewardship meetings Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate insights and trends to underwriters, insureds, and brokers Effective communication and collaboration with internal stakeholders (Claims Leadership, Underwriters, Finance, Actuaries, Ceded Reinsurance), and externally with insureds, co-insurers, brokers, TPAs, reinsurers and vendors Attend client meetings and industry functions to support retention and development of client business and broker relationships Performing similar work-related duties as assignedQualifications, Education & Experience:
The ideal candidate will have several years + of Cargo claims experience and current, working knowledge of jurisdictional laws and regulations Ability to evaluate coverage issues involving a wide variety of loss scenarios Strong analytical and organizational skills Excellent verbal and written communication skills Strong negotiation and investigation skills Ability to think strategically Self-directed and organized Ability to influence others and resolve complex, disputed claims In-depth knowledge of the litigation, arbitration, and trial process Ability to identify and use relevant data and metrics to best manage claims Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency Ability and willingness to present to senior management and to others in other group settings Knowledge of the insurance industry, claims process and legal and regulatory environment ACII qualified, degree educated professional is preferrable Experience with a global insurance company working across multiple underwriting platforms, jurisdictions and markets Good working understanding of London Market claims systems (ECF, IMR, Trax) Some travel required
Knowledge, Skills & Competencies:
The candidate must champion the Everest Insurance Culture:
Collaboration: Open and transparent communication with customers and colleagues Diversity, Equity, and Inclusion: Through a welcoming and open environment that values all individuals Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise Execution: Delivering outstanding support to the organisation through strong day-to-day business operations, effective project management, and careful oversight of vendors Humility: Caring and respectful approach to service colleagues, customers, and the community Leadership: By example, every dayThe Everest Core Values are the foundation upon which we (a) conduct our work, and (b) conduct ourselves both internally with our colleagues, and externally with clients/customers. The Company's success and that of our employees begins with these values. All employees are expected to support and exhibit these values in their interactions with others and through their day-to-day responsibilities.
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickto learn more about our culture.
Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
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Type:
RegularTime Type:
Full timePrimary Location:
LondonAdditional Locations:
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