Retail Administrator

Job Introduction

We are currently recruiting for a retail administrator to support the online booking process/ administration process for guests booking retail hospitality at Royal Ascot. 

This role is temporary with availability to work 16-28 hours a week on a flexible schedule. 

Role Responsibility

• Respond to guest enquiries in a timely manner via email or phone
• Confirm all bookings with the guest
• Maintain the Outbox system
• Create and provide weekly report from outbox to track sales data
• Ensure all GDPR rules are followed and the guest data is protected at all times

The Ideal Candidate

• Committed to deliver against the core values: elegant, original and uplifting
• Excellent written and verbal communication skills
• Confident in the use of MS Office
• A flexible approach to working hours and days
• A positive attitude and the willingness to support colleagues
• Adaptability and resilience
• Organised and professional approach

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