Current jobs related to Technical Support Representative - Farnborough - ITW Construction Products (UKNordics)


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Technical Recruitment ConsultantXQ Technical is seeking a skilled Technical Recruitment Consultant to join our team. As a Technical Recruitment Consultant, you will be responsible for managing the full recruitment cycle, from sourcing and interviewing to placing candidates in technical roles.Key Responsibilities:Conducting candidate interviews to assess...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Technical Recruitment ConsultantXQ Technical is seeking a skilled Technical Recruitment Consultant to join our team. As a Technical Recruitment Consultant, you will be responsible for managing the full recruitment cycle, from sourcing and interviewing to placing candidates in technical roles.Key Responsibilities:Conducting candidate interviews to assess...


  • Farnborough, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment agency that specializes in connecting top talent with innovative companies in the high-tech industry.Job Title: Technical Recruitment ConsultantWe are seeking a highly skilled Technical Recruitment Consultant to join our team. As a Technical Recruitment Consultant, you will be responsible for...


  • Farnborough, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment agency that specializes in connecting top talent with innovative companies in the high-tech industry.Job Title: Technical Recruitment ConsultantWe are seeking a highly skilled Technical Recruitment Consultant to join our team. As a Technical Recruitment Consultant, you will be responsible for...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in connecting top technical talent with cutting-edge companies in the automotive, advanced engineering, electric vehicles, motorsport, and Formula 1 industries.Job SummaryWe are seeking a highly skilled Technical...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in connecting top technical talent with cutting-edge companies in the automotive, advanced engineering, electric vehicles, motorsport, and Formula 1 industries.Job SummaryWe are seeking a highly skilled Technical...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in connecting top technical talent with cutting-edge companies in the automotive, advanced engineering, electric vehicles, motorsport, and Formula 1 sectors.Job SummaryWe are seeking a highly skilled Technical...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in connecting top technical talent with cutting-edge companies in the automotive, advanced engineering, electric vehicles, motorsport, and Formula 1 sectors.Job SummaryWe are seeking a highly skilled Technical...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalWe are a dynamic and innovative technical recruitment agency, serving the Formula 1, Motorsport, and High Performance Engineering sectors. Our mission is to connect top talent with cutting-edge clients who drive innovation and progress.Job SummaryWe are seeking a skilled Technical Recruiter to join our team, responsible for managing the...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalWe are a dynamic and innovative technical recruitment agency, serving the Formula 1, Motorsport, and High Performance Engineering sectors. Our mission is to connect top talent with cutting-edge clients who drive innovation and progress.Job SummaryWe are seeking a skilled Technical Recruiter to join our team, responsible for managing the...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in providing expert recruitment services to cutting-edge sectors of engineering innovation, including automotive, advanced engineering, electric vehicles, motorsport, and Formula 1.Job DescriptionWe are seeking a highly...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About XQ TechnicalXQ Technical is a leading technical recruitment consultancy with a passion for high-performance engineering. We specialize in providing expert recruitment services to cutting-edge sectors of engineering innovation, including automotive, advanced engineering, electric vehicles, motorsport, and Formula 1.Job DescriptionWe are seeking a highly...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job OpportunityWe are seeking a highly skilled Technical Recruitment Specialist to join our team at XQ Technical. As a Technical Recruitment Specialist, you will be responsible for managing the full recruitment cycle from sourcing and interviewing to placing candidates in technical roles.Key Responsibilities:Conducting candidate interviews to assess their...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job OpportunityWe are seeking a highly skilled Technical Recruitment Specialist to join our team at XQ Technical. As a Technical Recruitment Specialist, you will be responsible for managing the full recruitment cycle from sourcing and interviewing to placing candidates in technical roles.Key Responsibilities:Conducting candidate interviews to assess their...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job Opportunity at XQ TechnicalWe are seeking a skilled Technical Recruiter to join our team at XQ Technical, a leading technical recruitment agency. Our agency specializes in providing top talent to clients in the Formula 1, Motorsport, and High Performance Engineering sectors.As a Technical Recruiter at XQ Technical, you will be responsible for managing...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job Opportunity at XQ TechnicalWe are seeking a skilled Technical Recruiter to join our team at XQ Technical, a leading technical recruitment agency. Our agency specializes in providing top talent to clients in the Formula 1, Motorsport, and High Performance Engineering sectors.As a Technical Recruiter at XQ Technical, you will be responsible for managing...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job OpportunityWe are seeking a skilled Technical Recruiter to join our dynamic team at XQ Technical, a leading technical recruitment agency. Our agency specializes in providing top talent to cutting-edge sectors of engineering innovation, including automotive, advanced engineering, electric vehicles, motorsport, and Formula 1.As a Technical Recruiter, you...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    Job OpportunityWe are seeking a skilled Technical Recruiter to join our dynamic team at XQ Technical, a leading technical recruitment agency. Our agency specializes in providing top talent to cutting-edge sectors of engineering innovation, including automotive, advanced engineering, electric vehicles, motorsport, and Formula 1.As a Technical Recruiter, you...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About the RoleWe are seeking a highly organized and detail-oriented Recruitment Resourcer to join our team at XQ Technical. As a Recruitment Resourcer, you will play a vital role in supporting our Technical Recruitment Consultants in delivering exceptional candidate experiences.Key ResponsibilitiesAssist with messaging candidates, reviewing and screening...


  • Farnborough, Hampshire, United Kingdom XQ Technical Full time

    About the RoleWe are seeking a highly organized and detail-oriented Recruitment Resourcer to join our team at XQ Technical. As a Recruitment Resourcer, you will play a vital role in supporting our Technical Recruitment Consultants in delivering exceptional candidate experiences.Key ResponsibilitiesAssist with messaging candidates, reviewing and screening...

Technical Support Representative

3 months ago


Farnborough, United Kingdom ITW Construction Products (UKNordics) Full time

Company Description

ITW Construction Products UK/Nordics is a division of ITW, innovating, designing and manufacturing advanced industrial technology. We are industry influencers and market leaders in our fields with high quality brands at the front of technology and enterprise. At all levels in our organisation, we are encouraged to embrace our inner entrepreneur to drive actions, focus on what matters and share ideas so that every individual can have an impact on the business. In return we are rewarded, supported in our development and given the opportunities to grow within a large multinational organisation.

Job Description

We are excited to announce a great opportunity for a designer looking to take their next step on their career journey and join our team of industry-experts in providing technical & design support to our customers of our software and connector product ranges with multiple opportunities for progression within a global organisation.

The successful applicant will be a self-starter looking to significantly impact the future of our technical services offering, providing best-in-class technical support to our customers, with a view to become a leading subject matter expert in the field.

Responsibilities

Provide technical and design support to customers through our technical helpdesk. Undertake roof, floor, wall and remedial works design on behalf of our customers to their specifications and requirements. Undertake bespoke designs to customer requirements. Liaise with key stakeholders to provide solutions to complex design, engineering, and software queries on the behalf of customers and ITW colleagues. Identify and capture knowledge of multiple products from senior subject matter experts, ensuring a future pipeline of in-house expertise. Contribute to engineering discussions between the Technical, R&D and Software Development departments. Identify customer support trends and utilise the ITW toolbox, working with the Technical Team and other key stakeholders within the business, to further improve our technical service offering. Review internal and customer software releases in keeping with our internal familiarisation processes to understand new features and provide pre-release feedback to the Software Development teams as necessary. Contributing and maintaining content on our technical portal. Working with key stakeholders, support the onboarding of new customers through the transition to our software, metalwork and beyond through exemplary technical and design support.

Qualifications

Demonstrable experience in reading technical drawings, calculations, and specifications. Experience using AutoCAD or equivalent drafting package. Use of either Floor, Truss or Timber frame drafting, and design software essential. Experience using Microsoft Office Suite. Degree in Architectural Technology, structural engineering or civil engineering preferred but not essential. Experience working with timber frame systems preferred but not essential.

Additional Information

Positive problem-solving mindset. Confident with strong communication skills. Aptitude & hunger to learn. Experience in reading architectural and engineering plans and information. Ability to prioritise workload with an 80/20 focus. Excellent organisational skills & timekeeping. Ability to work both independently and as part of a dynamic team. Customer-centric approach to work. Prepared to travel domestically and internationally as required Flexibility with working hours as required