Customer Service Advisors
2 weeks ago
How are your customer service andadministration skills? If you have considered moving into a financial role buthaven't yet gained that experience, this could be the perfect progressiveopportunity for you
Shared Service Connect Limited (SSCL) arelooking to grow their service delivery team again. We have openings for anumber of Customer Service Advisors who will be responsible for financialtransactional activities. These will include bank reconciliations, inputtingand posting general ledger journals, creating invoices, credits and statements,debt collection activity and management of third party money activities forSSCL Clients.
Key Working Benefits:
Flexible Work Arrangement: Work fromhome, with a requirement to attend the Blackpool office one day a week. Officevisits will be a little more frequent during training.
No Weekend Work: Monday to Friday only.
Full-Time - Hours : 5 days a week, 8-hour shifts with a half-hourlunch break.
3% Flexible Benefit: This can be taken in cash or converted to abenefit/s (your choice).
Training and Development : Working in an environment that offers trainingand encourages personal development
What you'll be doing:
Maintaining records and filing systems, retrieving information as required Resolving validity queries from clients and customers (change of address, sending copy invoices etc) Bank statement reconciliation and collections Taking messages, dealing with enquiries via email and phone and resolving or raising escalations where relevant. Supporting in the production of weekly and monthly project control informationWhat you’ll bring:
A ‘can do’ attitude to handling your own workload and meeting deadlines. A willingness to support other team members to achieve the team objectives Good Microsoft Word and Excel skills A flair for communicating clearly and concisely with people at all levels both internally and externally Takes pride in delivering high quality and accurate tasksIt would be great if you had:
Experience of working within a finance administration environment Familiar with Oracle Employment Type: Full-time, Permanent
Location: Blackpool and Home Working
Security Clearance Level: SC
Internal Recruiter: Chloe
Salary: £22,145 inclusive of 3% flex fund
Benefits: 25 days annual leave with the choice to buy additional days,health cash plan, life assurance, pension, and generous flexible benefits fund
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