Domestic Service Assistant

2 weeks ago

Eye, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job summary

The East Suffolk and North Essex Foundation Trust is looking for a dynamic, flexible and conscientious person to join the facilities team at the Hartismere Hospital - Based in Eye.

Monday - Friday 3 hours per day

The role will involve cleaning of clinical and communal areas.Cleaning tasks will involve dusting, mopping, hoovering etc. You will be required to follow standard processes and procedures as outlined by the trust.

Experience in cleaning would be preferred however full training will be given.

ESNEFT is undergoing a transitional phase which may result in the outsourcing of Soft FM services to another provider from April 2025. Successful candidates will commence on ENSEFT terms and conditions before transferring employment to the new employer. Terms and conditions will largely remain unchanged upon employment transfer.

Main duties of the job

To ensure all areas are cleaned to the agreed standards and to work within the guidelines of COSHH To ensure the standards of cleanliness meets the national specification of cleaning set out in the 2007 guidelines. Maintain a clean, safe and pleasant environment to support day to day operations for patients, Trust staff, visitors and contractors to site. To be aware and adhere to the Trust policies and procedures especially infection control

Everyday tasks will include:

Plan and organise your day, check cleaning schedules and tasks to be completed. General cleaning: Dusting, hoovering, mopping, replenishing of stock, changingbin bags, removing rubbish, cleaning and polishing internal glass, check cleans,changing curtains, tidying up, completing paperwork, completing discharge andinfectious cleans, etc. Every day task with specialised training. Use of scrubbing machines for hard floor areas of different finishes. Use of carpet cleaning for soft floor areas.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Job description

Job responsibilities

Key tasks areas:

Comply with instruction from your line manager. Clean to the 49 standards set out in the National cleaning specifications 2007. To be trained in COSHH and follow guidelines in the safe use of chemicals set out by the manufacture and adhere to any Trust policies and procedures relating to cleaning and chemicals. (Infection prevention control policy) Adhere to the Health and Safety Act 1974 and report any incidents or accidents through the Trust reporting system (Datix) and to your line manager ASAP. Adhere to the Food Safety Act 1990 and follow Trust policies and procedures relating to food safety. (Food Safety Training level 2, HACCP guidance and food safety policy) Adhere to the manual handling operations regulations 1992 and follow Trust policies and procedures. To keep patients information confidential at all times To attend Mandatory and Statuary training as required and any training related to the use of equipment and how to use chemicals to support your role. Ensure the correct PPE is worn. Staff uniform, safety shoes, aprons and gloves, goggles, face masks. Make up, Jewellery and nail varnish to be worn to a minimum or not at all depending on Trust guidelines. Clean and check machinery daily including cables, filters, bags and report any faults to your line manager Check stock, order when supplies are low and replenish as and when required. Ensure cleaning cupboards are kept clean and tidy at all times. To change and hang curtains every 6 months or when soiled within clinical and bathrooms areas. Clean blinds per cleaning schedule set out by the department. To remove waste (general and clinical) and dispose of in the correct waste stream. Work as part of the ward or clinic team and respond to requests from these areas in relation to work priorities, local protocols and procedures. Adhere to cleaning schedules and complete tick sheets to ensure compliance of cleaning tasks set out by your line manager. To count, check in and put away laundry when required to support the clinical staff and to complete any documentation required. Participate in Hand Hygiene and cleaning audits as and when required. To put stores away as and when instructed by your line manager. To report any pest control sightings or security risks to your line manager. Where applicable complete a Trust incident form. (Datix) To unlock and secure buildings and departments when required and to complete opening and closing documentation. To support and mentor new staff members to the organisation by demonstrating new procedures and inducting them in to their role. To work in other Soft facilities roles and sites as requested by your line manager or the management structure. To work in a professional manner at all times and always present yourself with Hello my name is. to patients, internal and external people. Maintain good communication and co-operation with colleagues within the workplace and other ESNEFT sites. Take telephone calls from internal and external people. Responsible for completing your own timesheets and annual leave cards and submitting to your manager for authorisation. To sign in and out at the end of your shift.

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

Qualifications in English and maths Basic computer skills

Desirable

Attended training in COSHH (Controls of substances hazards to health) Attended training in Health and Safety Completed e-learning training in a previous role.

Experience

Essential

Previous cleaning experience Good knowledge of cleaning methods and procedures Knowledge and understanding of COSHH and what it stands for Knowledge and understanding of Health and Safety

Desirable

Previous cleaning experience within the NHS An understanding of colour coding and infection control procedures Knowledge of infection control methods and procedures Awareness of PLACE

Skills and abilites

Essential

An ability to understand written and spoken instructions An ability to work unsupervised Understanding of confidentiality Good customer care skills Able to work under pressure and to tight deadlines

Desirable

Experience of dealing with patients and members of the public

Personal Qualities

Essential

Be prepared to work in other areas to suit the needs of services Punctual, flexible and reliable Presentable, polite with a friendly manner

Desirable

An understanding of emotional intelligence

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