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PMO Manager

6 months ago

London, United Kingdom J Bandy Consulting Full time

Project Management Office (PMO) Manager

Salary £50-55k per annum

Permanent - Full Time

Remote Working - occasional travel to team meetings in Central London

Qualifications/ Certifications

Essential:

  • Project or Programme Management qualification and ability to demonstrate experience of its application.
  • PMO qualification and ability to demonstrate experience of its application.

Desirable:

  • Agile qualification and ability to demonstrate experience of its application.

Experience & Skills

Essential:

  • Strong track record as a PMO Manager or a Programme Manager with experience delivering large complex solutions across multiple business units and building up Project Management Offices.
  • Excellent communication skills across technical and business stakeholders.
  • Excellent presentation skills of simple and complex topics.

Desirable:

  • Project or Programme Management experience in Telecommunications sector.
  • Portfolio Management experience in a multi-disciplinary environment.
  • Product Management experience in an agile environment.

Direct Reports:

  • QA & Standards Analyst, Process Analyst, Data Reporting & Insights Analyst, Test Manager, PMO Administrator
  • Reporting to the VP of Group PMO, the PMO Manager will liaise with internal and external stakeholders at all levels, manage the Direct Reports and help improve the competency of all roles.
  • The PMO Manager needs to be a strong communicator to ensure all levels understand what is/needs to be done.

PMO activities including;

  • Ownership
    Demonstrate leadership, teamwork and take ownership of problems through to resolution, acting as an escalation point for stakeholders.

Pipeline Management

  • Forecast and plan the project activities according to priority and business value. Provide reporting and status for all activities that are owned in the pipeline.

Resource Management

  • Manage resource in the team and establish demand/shortfall working with other Heads to get balanced view to support effective delivery.

Line Management & Performance Management

  • Day to Day line management of permanent and contract staff to ensure they are supported and encouraged to grow. Annual performance management and interim growth discussions.

Executive Reporting

  • Reporting to the C-Suite and the board as necessary to demonstrate control and understanding of projects in domain and their status.

Teamwork

  • Leadership is not management so lead the team by example and support the rest of the Group PMO to be the best they can be.

Processes & Standards Management activities including:

Process & Standards:

  • Ensure all projects, project team and contractors understand the importance of control and are onboarded into the defined standards and way of delivering projects.

Supplier Management:

  • Ensure all suppliers, Contractors, Agencies or other are onboarded and managed effectively; including any reporting, invoice processing and queries they may have.

Stakeholder Management:

  • Support stakeholders during the project lifecycle to leverage effective support and decision with a strong emphasis on trust.

Collaboration:

  • Work closely with cross-functional teams to drive success in project delivery.

Reporting:

  • Prepare regular Portfolio & Group PMO reports for both internal stakeholders and customers, ensuring transparency and alignment on progress and milestones.

Governance:

  • Define and ensure adherence to the PMO processes and collateral around how to run projects using the appropriate toolset(s).

Risk Management:

  • Own management of Risk & Issues for all projects.

Change Management:

  • Own management of Change for all projects.

Plan Management:

  • Ensure all projects are adhering to Project Planning standards and ensure they are up to date and accurate at all times.

Artefact Management:

  • Ensure all project related artefacts are controlled and managed during the lifecycle of the project.

Financial Management:

  • Ensure the projects are delivered to agreed cost, with all finances tracked and reported against.

Quality Management:

  • Ensure all project activities are following agreed quality standards.

Thought Leadership including:

  • Support increasing the competency and effectiveness of the Group PMO.
  • Identification of process improvements and efficiencies that can reduce delivery timelines without impacting quality.
  • Look to implement new tools and ways of working that add value to the Group PMO and the business.
  • Ask questions and challenge the way we work to help understand and improve.

Mentoring & Support including:

  • Provide coaching & mentoring to members of the team to help them understand the role of a PMO and how to deal with stakeholders.
  • Support increasing the competency and skills in the team.

Undertake ad-hoc requests and other activities as necessary.