Domestics Services

4 weeks ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary

:

The post holder will be a Senior member of the Estates & Facilities Soft Services team, with responsibility for the leadership and management of the Domestic services department and the staff Accommodation .

The post holder has leadership, managerial and professional responsibility for the above services on behalf of the Trust. The post holder holds line management responsibility for the staff in those department.

The post holder will be responsible for ensuring the Domestic cleaning services and staff Accommodation are effectively resourced, have clear policies to deliver a high quality, safe service with robust governance to give assurance from Ward to Board in respect of national standards and statutory compliance.

The post holder will act as the Trusts expert in these areas, and in doing so provide specialist and professional expertise to clinicians, senior managers, and other staff throughout the Trust.

The post holder will formulate and deliver operational objectives whilst ensuring the provision of a comprehensive and efficient service working on behalf of patients, visitors, and staff.

The post holder will be expected to review and evaluate the operational effectiveness of those areas for which responsibility is held. To lead on any changes as part of the review process and the implementation of innovative solutions that support the Trusts Objectives.

Accountable for the delivery against Key Performance Indicators (KPIs), service developments and support the departments Business Plan. Lead on the provision of services to sustain future strategies and development for those areas of responsibility.

Responsible for resource management to specified targets and standards in line with the Trusts business plan and national targets.

Responsible for compliance with the NHS - National Standards of Healthcare Cleanliness 2021.

Support the Head of Facilities as part of the Senior Soft Services Management Team.

Person Specification

Education & Qualification

Essential

Recognised Professional Qualification in a discipline that sits within the service line ( Domestic services, hotel services) Evidence of Continuous Professional Development Educated to or experience equivalent to Masters level in an Estates and Facilities Discipline principally soft facilities management

Desirable

British Institute of Facilities Management (BIFM) or similar

Experiecne & Knowledge

Essential

Successful track record of working in an Estates & Facilities role within an environment of comparable scale and complexity Experience of Line Management of Diverse Staff Groups Experience of leading in Soft-Facilities Management Experience of delivering value for money / efficiency related changes Successful track record of working in high performing teams, delivering challenging targets and achieving results.

Desirable

Be conversant with relevant Standards (Cleaning, Catering, Security) Experience/knowledge of working in a health service environment.

Skills & Abilities

Essential

Effective interpersonal & communication skills. Excellent report writing skills. The ability to lead change where required Able to work with groups and multi-disciplinary teams across the organisation and lead where appropriate. The ability to lead the service when representing the Trust internally and externally Attention to detail and achieve high level of accuracy Organised approach to work. Ability to work on own initiative and within a team Commitment to staff development Ability to develop and implement solutions to address problems Ability to collate, interpret information and implement agreed policies & procedures. PC literate with office and design packages Auto-cad. Ability to plan and prioritise workload

Desirable

Ability to inspire and enthuse others Dedicated and committed Flexible approach to working hours/duties Patient and Quality focused Professional approach

Personal Qualities

Essential

Ability to inspire and enthuse others Dedicated and committed Flexible approach to working hours/duties Patient and Quality focused Professional approach

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