Outpatients Volunteer

We are looking for

Volunteers with: A willingness to participate in patient led assessments of the care environment.  Good observing and feedback skills. Good social interaction and engagement with patients. Patience and understanding of the needs of patients in a hospital setting, taking direction from ward staff as required Going on ‘a journey’ as a patient through our hospitals, and then provide feedback on your experience. Observing and providing feedback on the quality of the environment and how staff communicate with you and help our patients and visitors. This will include interaction with patients and staff 
members. Carrying out face to face patient interviews. Participating in the ‘15 Steps Challenge’. Taking part in the Clinical Accreditation process. Participating in PLACE assessments (patient led assessment of the care environment.  Working individually, in pairs or in teams. Reading pre-prepared literature in preparation for undertaking My Journey. Taking part in training and support sessions.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of 
over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. 
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local 
and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the 
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of 
children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a 
workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients 
and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

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