Mental Health Support Worker

3 weeks ago


Salisbury, United Kingdom Rethink Mental Illness Full time

Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illnessImagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. 

We are looking for an experienced and passionate Mental Health Support Worker to work as part of our Wilton Road Service.

Wilton Road is a CQC regulated registered residential home in Salisbury, its location is quiet but close to local amenities. The home can accommodate up to eight clients and is designed for people who have experienced long-term mental illness and require round-the-clock support.

How you will make a difference:

As a Mental Health Support Worker, you will offer people affected by mental illness the support and help they need to regain their confidence and get involved in everyday social and workplace activities. You will be working closely with service users to achieve their own personal goals and access all the support they need on their recovery journey. 

  • I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.
  • I always have the individual’s needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.
  • I develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.

Essential experience, skills required for this role:

  • I have transferable life/work experience to apply to this role.
  • I am a good listener, empathetic, understanding, kind, patient and willing to learn
  • I can demonstrate behaviours consistent with the values of the Charity.
  • I may also have, experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.

Caring for our people. 

We offer a wide range of support. Some of our benefits include: 

  • PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
  • Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
  • Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. 
  • Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
  • Planning for the future: We have a contributory pension scheme. 
  • Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
  • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do

If you have any questions about the position, please contact - 



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