Digital Administrator

6 months ago

HambleleRice, United Kingdom RYA Full time
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Job Role: Digital Administrator - FTC (5 months)

Salary: £22,000 per annum

Full Time: 35 hours per work, Monday-Friday

Location: Hamble (hybrid working)

Do you have previous experience in a customer service role utilising multiple contact methods including phone and email?

Do you enjoy working as part of a team?

Are you committed and passionate about customer service delivery?

If the answer to any of these questions are yes, then this is the perfect role for you

The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for user of the RYA website and social media. You will be responsible for supporting customers problems, requests and feedback through email, phone and social media. The Royal Yachting Association’s digital infrastructure was upgraded in May 2021 with a Sitecore Content Management System at its heart. This was the first step in a multi-year digital transformation journey. The next step involves communicating with our members, optimising user journeys, and increasing personalisation of digital marketing activity.

In return for your work, you’ll receive a range of benefits including:

33 days holiday including public holidays pro rata Your Birthday Day off

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