Pharmacy Technician
7 days ago
Job summary
An exciting opportunity has arisen to join the friendly and supportive team based at Woodcote Medical. The post holder will work primarily with the Prescriptions Team and also provide administrative support to the wider team as required.
Main duties of the job
The purpose of this role is to promote and support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. The Pharmacy Technician will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk and high-cost drugs, and handling of prescription queries within the areas of competence.
About us
We are a large, busy practice with 18,000 patients. We have 9 GPs, 1 Nurse Practitioner, a practice Pharmacist, 4 Practice Nurses, 4 HCAs, a wide range of PCN staff and a superb group of highly committed and enthusiastic administrative and reception staff.
We are proud to offer a friendly and welcoming environment providing excellent healthcare to the residents Purley and Coulsdon.
Job description
Job responsibilities
Support practice clinical pharmacists and practice clinical teams to provide a safe and effective repeat prescribing service
Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions
Co-ordinate medication review appointments and any changes of medication as advised by the clinical team
Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives
Medicines reconciliation post discharge and on other transfers of care
Bring queries to clinical team to include under or over usage
Day to day handling of prescription queries within area of own competence
Delivery of training and development to practice administrative staff who process repeat prescription requests to support improved co-ordination and effective pharmacy administration.
Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes
Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing
Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams
Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldicott Guidelines and the Confidentiality Code of Conduct
Be responsible for the organisation and planning of own workload to meet set deadlines
Utilise GP practice clinical systems to conduct prescribing audits
Support the clinical pharmacists and practice with the work required under South West London ICB
Support the clinical pharmacists in shared care monitoring and processes.
In collaboration with practice Clinical Pharmacists and GP Prescribing Leads ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result
Undertake training and development, to ensure the required knowledge and skills for practice based work
Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.
Person Specification
Qualifications
Essential
Registration with the General Pharmaceutical Society BTEC/NVQ level 3 or equivalent in pharmacy services
Experience
Essential
Excellent communication skills (verbal & written) Knowledge of pharmacy procedures Understanding of medicines legislation and ethics Good IT skills Excellent organisational skills with high levels of accuracy and attention to detail Ability to work safely under pressure on own and as part of a team Excellent time management and workload prioritisation skills Ability to maintain confidentiality
Desirable
Experience of General Practice repeat prescribing systems Experience of Emis