Medical Receptionist
Found in: Talent UK C2 - 2 weeks ago
Job summary
We are looking to recruit an enthusiastic and professional medical receptionist to join our existing team. Experience of working within a GP Surgery environment is preferable.
The role is for 18 hours per week over Monday and Thursday.
Main duties of the job
The purpose of the receptionist's job is to ensure that patients are able to access health services including contact/make an appointment to see a clinician in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required. Excellent customer service skills are required along with a professional attitude at all times.
About us
Aylesford Medical Centre is located within the Royal British Legion Village near to junction 5 of the M20 motorway. We have a varied patient demographic and aim to provide the best care possible to all of our patients.
Job description
Job responsibilities
Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls and dealing with the callers'requests appropriately. Signposting patients to the correct service. Initiating contact and responding to, requests from patients, team members and external agencies. Photocopying and other general admin duties. Data entry of new and temporary registrations and relevant patient information as required. Manage all queries as necessary in an efficient manner. Support all clinical staff with general tasks as requested. Person Specification
Experience
Desirable
Experience of working as a medical reception within a GP Surgery is preferable but not essential.