Job summary

Are you interested in joining our team on ward L4 as a ward clerk?

If so you will become part of a close working, highly skilled team within an acute surgical setting, looking after emergency and elective patients. Your role will include many skills and responsibility's such as regular communication with patients and their relatives, liaising with other departments such as recovery and ED, ordering and stocking or ward essentials and working alongside the nurse in charge to help facilitate patient flow.

Main duties of the job

To ensure, through clerical tasks, the smooth running of the clinical environment, which may be in any area of the Medical Unit as directed, according to the needs of the service.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 16th June 2024.

Interviews are due to be held on 24th June 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

Numerate and literate. Educated to GCSE level or equivalent.

Desirable

Educated to GCSE level A-C or equivalent.

Experience

Essential

Planning and organising straightforward tasks. Working within agreed guidelines to set timescales. Experience of using IT packages. Previous relevant experience.

Desirable

Experience of working in an office environment or reception. Experience of customer service or dealing with the public. Previous experience of working in the NHS Previous experience of working with medical records. Experience of call handling.

Knowledge

Essential

Understanding of confidentiality. Understanding of customer service.

Desirable

Understanding of filing/library systems. Basic knowledge of the Trust.

Skills

Essential

Ability to work as part of a team. Good communication skills including telephone, email, face to face. Ability to follow processes and procedures. Ability to manage time working to schedule and timescales. Basic IT skills - ability to use Microsoft Office Outlook. Good organisational skills. Willing to take on/learn new skills. Ability to show attention to detail. Ability to adapt to change. Ability to work under pressure. Ability to store and safeguard confidential documents.

Desirable

Ability to touch type.

Additional Requirements

Essential

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

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