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Manufacturing Technical Manager

4 months ago


Milton Keynes, United Kingdom Deliciously Ella Full time
About Deliciously Ella

Deliciously Ella’s mission is to help people eat real food again, with more plants, more of the time. We are growing fast and we’re looking for talented, passionate, purpose-led people who share in our mission to help us get there.
Every day, we work to cultivate positive change, sharing delicious, natural, plant-based recipes and food products with the aim of building the world’s leading plant-based platform.  Starting from a recipe website, the business has evolved into a restaurant, a range of plant-based food products, an app, a collection of bestselling recipe books and a growing social media community that sits at the heart of what we do.
We launched our first food products in 2016 and have since launched a wide range of products across different categories. We work with all the major grocers and OOH retailers across the UK. We also have a growing international business in the US and Europe. 
Take a look at our website to read more about our story.

Working at Deliciously Ella
We have around 75 team members across three sites.  Our Head Office is based in the heart of central London, on Tottenham Court Road, and this is where our Leadership Team work, alongside our Commercial, Finance, Supply Chain, Marketing and People teams.   Our restaurant, Plants, is just down the road near Bond Street, and is a celebration of plant-based eating.  Our factory site near Milton Keynes produces some of our best-loved products like our energy balls, caramel cups, nut butter bites and dipped nuts.

Purpose of the role

We are looking for a Technical Manager to join the team at our factory, Greenway Foods, based just outside of Milton Keynes.   
 
You will be responsible for the day-to-day management of the manufacturing site Technical function. This includes the achievement and maintenance of the site GFSI certification (currently BRCGS Global Standard for Food Safety), as well as implementation, maintenance and audit of the existing Food Safety and Quality Management System to meet the changing needs of the site. 
 
You will also take ownership if maintaining quality and safety through effective auditing, as well as crafting a culture of safety across the site.  
 
Finally, you will be in charge of setting and maintaining product quality standards, in conjunction with the site technical function, factory management team and brand stakeholders.

Your team

The role reports into our Technical Director, Matt Crabb and you will work ​closely with the factory Team Leaders, Production Director, and our Factory MD, Liam Pithers.

What you will bring (skills and experience)

- Maintenance of BRC certification for our manufacturing site at Greenway Foods
- Ensure the technical team is fully resourced, conversant with company policy, and has a clear idea of their areas of responsibility. 
- Ensure that you and the site are up to date with current and incoming legislation covering food safety and labelling requirements. 
- Ensure that Quality Management Systems are reviewed at least annually, more frequently if significant changes within the company or legislation dictate. 
- Ensure that the Quality Management system is adhered to throughout company by implementing a robust internal auditing program.
- Any issues raised through auditing or review process are effectively communicated, actioned and root cause addressed.
- Maintenance of HACCP to ensure all aspects of the process raised as CCP’s are being monitored and where required corrective action is being taken.
- Ensure HACCP review and verification are carried out at pre-determined intervals.
- Maintenance of product quality standards by robust auditing against customer reference points for all products.
- Assessment of hygiene and maintained performance will fall within the auditing umbrella.  Regular hygiene trackers to be carried out and issues to product team for action.  
- Customer visits, including those relating to product launches.   
- Management of technical aspects of supplier approval.
- Regularly brief team on team/company performance, key issues, technical and quality KPIs and forthcoming activities.  
- Drives Foods Safety & Quality Culture through the business.

What we expect from you (behaviours & values)

We believe our team members are what make our business special, and we hire extraordinary people to fulfil our extraordinary mission.   We strive for high performance and our values guide the way we work each day:

  • proud We act in ways that make our families, colleagues and community proud
  • think big We think big, constantly searching for ways to grow our business
  • embrace challenges We embrace challenges head on and enjoy problem solving
  • guardians We’re guardians of our brand and the values it holds
What we offer

You will have the opportunity to be part of a mission driven scale up business at a hugely exciting point in our growth trajectory, where your voice is heard and where you’re able to actively input in the strategic direction of our business.  Some great perks in working for Deliciously Ella include: 

  • A competitive salary
  • Free Deliciously Ella App Access for you and five friends and family 
  • Performance based annual bonus scheme of up to 10% of your base salary
  • Contributory pension scheme with the People’s Pension
  • 25 days holiday plus an extra day off for your birthday and an additional day after 5 years of service
  • Health insurance through Vitality
  • Bike2Work scheme
  • 33% discount at Plants restaurant
  • Twice-yearly team events
  • Free Deliciously Ella snacks available in communal areas on site
  • Access to GroceryAid employee assistance resources
  • Enhanced maternity leave (16 weeks full pay) and paternity leave (4 weeks full pay)
  • Workplace Nursery salary sacrifice scheme offering significant childcare savings
  • Up to 8 days per year study leave for job relevant qualifications.