Administrator

2 weeks ago


Nottingham, United Kingdom PartnersHealth Full time

Job summary

Village Health Group (VHG) is a largemulti-site GP Practice in Rushcliffe, South Nottinghamshire. The 4 sites are locatedat East Leake, Keyworth, Ruddington & Sutton Bonington.

There is an exciting opportunity to join the VHG group asit goes through a period of change and restructure and is a chance to enjoy avibrant and forward-thinking primary care team, working closely with allcolleagues in the VHG team.

We are looking to recruit a full-time administratorposition supporting the day to day business, providing quality patient care anddevelopment of collaborative processes.

The role will involve a variety of administration tasksacross all areas of the practice to include, scanning, maintaining patientrecords and system information, creation and running of reports, as well as bespokeproject work.

Main duties of the job

We are looking for individuals who are very organised andself-sufficient with excellent attention to detail. Administration experience in a fast-pacedenvironment is essential, with the ability to think on your feet anddemonstrate a pro-active approach to problem solving.

The successful candidate will need to have a flexibleapproach and be able to work at any of the 4 sites, so access to transport isessential for this role.

In return, we can offer a competitive salary and pensionscheme and a chance to develop your skills. The administration role is a full-timeposition, working Monday to Friday.

About us

If you are interested in this opportunity and would like aninformal discussion about the available role, please feel free to contact:

Rowena Bloodworth HR Admin

Rate of pay: £

Application Closing Date: Friday 28th June 2024

Interviews: W/C 8th July 2024

Job description

Job responsibilities

Job Description

Job Title:

Administrator

Responsible to:

Team Leader

Responsible for:

N/A

Job Purpose:

To ensure administration duties and tasks are dealt with. Provide a high level of service to patients, GPs, Nurses and other clinical and non clinical members of the practice team.

Duties and Responsibilities

Administration scanning

Booking patient appointments

Deal with general enquiries and complaints

Contacting other organisations and providers

Sign posting patients to appropriate services

Register new patients and temporary residents

Greet and direct patients and visitors

Respond to the needs of GPs, nurses and clinicians during surgery

Deal with general enquiries and complaints

Filing and retrieving paperwork as requested (eg. Lloyd George notes)

General

Input and extract information from Practice computer system

Observe health and safety guidelines at all times

Any other reasonable duties as necessary

Observe the confidentiality policy and guidelines at all times

Opening up / locking up of practice premises and maintaining security in accordance with practice protocols

Have an overview of admin tasks

Person Specification

Skills

Essential

Excellent communication skills (Written and Verbal) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills

Qualifications

Essential

Good standard of general education

Desirable

GCSE Mathematics C or above GCSE English C or above NVQII in Customer Care

Knowledge

Desirable

Knowledge of SystmOne

Experience

Essential

Experience of working with the general public Experience of administration work

Desirable

Experience of working within General Practice

Behaviours

Essential

Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexible approach to work Confidentiality

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