Administrator
2 weeks ago
Job summary
Village Health Group (VHG) is a largemulti-site GP Practice in Rushcliffe, South Nottinghamshire. The 4 sites are locatedat East Leake, Keyworth, Ruddington & Sutton Bonington.
There is an exciting opportunity to join the VHG group asit goes through a period of change and restructure and is a chance to enjoy avibrant and forward-thinking primary care team, working closely with allcolleagues in the VHG team.
We are looking to recruit a full-time administratorposition supporting the day to day business, providing quality patient care anddevelopment of collaborative processes.
The role will involve a variety of administration tasksacross all areas of the practice to include, scanning, maintaining patientrecords and system information, creation and running of reports, as well as bespokeproject work.
Main duties of the job
We are looking for individuals who are very organised andself-sufficient with excellent attention to detail. Administration experience in a fast-pacedenvironment is essential, with the ability to think on your feet anddemonstrate a pro-active approach to problem solving.
The successful candidate will need to have a flexibleapproach and be able to work at any of the 4 sites, so access to transport isessential for this role.
In return, we can offer a competitive salary and pensionscheme and a chance to develop your skills. The administration role is a full-timeposition, working Monday to Friday.
About us
If you are interested in this opportunity and would like aninformal discussion about the available role, please feel free to contact:
Rowena Bloodworth HR Admin
Rate of pay: £
Application Closing Date: Friday 28th June 2024
Interviews: W/C 8th July 2024
Job description
Job responsibilities
Job Description
Job Title:
Administrator
Responsible to:
Team Leader
Responsible for:
N/A
Job Purpose:
To ensure administration duties and tasks are dealt with. Provide a high level of service to patients, GPs, Nurses and other clinical and non clinical members of the practice team.
Duties and Responsibilities
Administration scanning
Booking patient appointments
Deal with general enquiries and complaints
Contacting other organisations and providers
Sign posting patients to appropriate services
Register new patients and temporary residents
Greet and direct patients and visitors
Respond to the needs of GPs, nurses and clinicians during surgery
Deal with general enquiries and complaints
Filing and retrieving paperwork as requested (eg. Lloyd George notes)
General
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
Any other reasonable duties as necessary
Observe the confidentiality policy and guidelines at all times
Opening up / locking up of practice premises and maintaining security in accordance with practice protocols
Have an overview of admin tasks
Person Specification
Skills
Essential
Excellent communication skills (Written and Verbal) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills
Qualifications
Essential
Good standard of general education
Desirable
GCSE Mathematics C or above GCSE English C or above NVQII in Customer Care
Knowledge
Desirable
Knowledge of SystmOne
Experience
Essential
Experience of working with the general public Experience of administration work
Desirable
Experience of working within General Practice
Behaviours
Essential
Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexible approach to work Confidentiality-
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