Retail Manager
1 month ago
Overview of role
Looking for the chance to join an incredible brand within a high performing dealership, this is not one to miss. If you have an analytical mindset and strive to exceed targets, you’ll be a perfect fit as a Retail Manager for our BMW dealership in Tunbridge Wells..
We love people who value exceptional customer experiences, in the same way that we do; BMW Tunbridge Wells are committed to providing our customers with the highest level of service. As a Retail Manager, you’ll play a critical role in ensuring every one of our customers receives an outstanding experience throughout their journey with us.
Duties, Responsibilities & Person Specification
A passion for providing outstanding experiences that keep customers coming back to our dealerships. A conscientious approach, always striving to observe regulations, policies, and guidelines, as well as adhering to all FCA regulations and standards for Finance & Insurance. Motivation for achieving department profitability, finance, and customer experience objectives. An analytical mindset with the ability to reflect and interpret financial information, regularly drawing up business reports for Management. Passion for helping others to grow and develop, regularly providing training, coaching, and guidance to Sales Executives, supporting them to become the best they can be. Detailed experience of automotive sales with similar profile brands, as well as working in a team with shared objectives and personal performance goals.About you:
Excellent lead management skills Previous experience of working within Automotive customer focused environment. Strong transactional awareness Upbeat, positive, dynamic style Extremely well presented and organised.What we will offer you
Personal and professional growth opportunities through training. Comprehensive employee assistance program for mental health support, nutritional and financial advice, and access to a Digital GP Supportive environment with over 50 trained Mental Health First Aiders Inclusive culture and diverse workforce that values authenticity and removes stereotypes and bias Generous benefits package including 33 days holiday (including bank holidays), pension, company car and more-
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