Assistant Operational Support Manager

1 month ago

Macclesfield, United Kingdom East Cheshire NHS Trust Full time

Job summary

An exciting opportunity has arisen to join a well-established Directorate operational management team in the delivery of performance standards and day to day services.

With a proven track record of collaborative working and engagement, the successful candidate will be able to demonstrate sound operational knowledge with an interface to operational experience.

We welcome applicants who are highly motivated, understand the current challenges for operations within the NHS and have the ability to build strong working relationships in order to influence and change practice.

The Assistant Operational Support Manager will work closely with the operational teams to support in delivering a diverse range of operational plans, assisting with data collection/analysis and contributing to operational service delivery and more specifically with the development of a new Digital Clinical System.

Hours per week:

Main duties of the job

Plan, organise and monitor the services of the directorate/specialties by working on their own initiative to monitor the workload and flow of activity; ensuring the smooth running of the service by prioritising work flows and implementation of new initiatives, in conjunction with the senior team. Provide high quality project, service administrative support including information and analysis. Maintain the efficiency of the service by ensuring that plans are in place for adequate cover including arrangements for planned and unplanned absence, and that comprehensive, up to date plans are in place to ensure that a consistent standard of service is maintained. Support systems and processes to ensure services are effectively implemented and evaluated according to agreed policies, procedures and guidelines. Monitor, proactively manage and escalate, with the support of the service manager(s), where appropriate issues regarding performance against relevant NHS standards and patient expectations. To support and maintain systems and processes to ensure that the administration service is comprehensively assessed, appropriately planned, effectively implemented and evaluated according to agreed policies, procedures and guidelines. To assist in the performance management and capacity planning. To assist with the control of expenditure, ensuring it remains within budget for all administrative areas.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

Degree / appropriate management qualification or equivalent Knowledge and experience Supervisory/people management experience Current Professional and NHS Issues Importance of equality, diversity and rights Sound knowledge of confidentiality in accordance with Data Protection Act and national/local guideline

Desirable

Management / leadership qualification / course

Values

Essential

A commitment to quality and safety. A recognition of the importance of showing respect, dignity and compassion to patients and colleagues. A listening, learning and leading approach. A commitment to work together to create the best outcomes. Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns.

Skills

Essential

Excellent verbal and written communication skills Ability to write detailed and accurate reports. Effective customer service skills. Ability to understand and manage health records/waiting lists and computer system. Ability to prioritise own work across the service, liaising with other staff & teams Ability to identify problems develop creative solutions. Good interpersonal skills Decision making autonomy. Demonstrate good organisational and time management skills. Ability to motivate and develop people. Proactively manage change

Physical Requirements

Essential

Good attendance record. Ability to perform a wide range of duties according to the Job Description

Other role requirements

Essential

Please refer to the job description and person specification for further details regarding the role requirements

  • Legal Support Assistant

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom Law Support Ltd Full time

    About the Role:We are seeking an exceptional Legal Support Assistant to join our Macclesfield-based law firm. As a key member of our team, you will be responsible for providing high-quality administrative support to our conveyancing department.Responsibilities:Communicate effectively with clients, third parties, and internal teams to ensure smooth...

  • Operations Support Specialist

    2 days ago

    Macclesfield, Cheshire East, United Kingdom Sodexo Full time

    Job OverviewOur company is seeking an Operations Support Specialist to provide exceptional customer service and support seamless operations at our global pharma client site in Macclesfield.As a key member of our team, you will assist the Customer Service Manager in delivering soft services, resolving customer complaints, and maintaining high satisfaction...

  • Operational Assistant

    2 months ago

    Macclesfield, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking an Operational Assistant to join our manufacturing team in Macclesfield, United Kingdom. The ideal candidate will have experience in operating machinery and assembling products, with a focus on meeting production targets in a safe and efficient manner.Key Responsibilities:Operate machinery and equipment safely and efficiently.Assemble products...

  • Support Workers

    7 months ago

    Macclesfield, United Kingdom Liberty Support Services Full time

    **Support Workers - Complex Needs (Macclesfield)** **Drivers preferred, but not essential** **Range of different hours available including part time and full time posts** **£10.50 per hour** **About us**: At Liberty Support Services we operate supported living services for people with Complex Autism and Learning Disabilities. We have exciting...

  • Conveyancing Assistant

    3 weeks ago

    Macclesfield, United Kingdom Law Support Ltd Full time

    An experienced Conveyancing Assistant is required to join an award winning Macclesfield based law firm. You will be joining a firm that are committed to investing in the firms talent and encourage all of the firms employees to fulfil their potential by providing access to training and a variety of pathways to build YOUR career. You must have previous...

  • Conveyancing Assistant

    4 weeks ago

    Macclesfield, United Kingdom Law Support Ltd Full time

    An experienced Conveyancing Assistant is required to join an award winning Macclesfield based law firm. You will be joining a firm that are committed to investing in the firms talent and encourage all of the firms employees to fulfil their potential by providing access to training and a variety of pathways to build YOUR career.You must have previous...

  • Operations Assistant

    2 months ago

    Macclesfield, Cheshire East, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking a highly skilled and organized Administrator to join our team. As an Administrator, you will be responsible for providing administrative support to our team and ensuring the smooth operation of our office.Key Responsibilities:Manage office supplies and equipment inventories.Prepare and edit documents, reports, and...

  • Assistant Director of Operations

    4 days ago

    Macclesfield, Cheshire East, United Kingdom NHS Full time

    Key ResponsibilitiesThe Assistant Director of Operations will be responsible for providing operational management and expertise to the Ophthalmology Service at Mid Cheshire Hospitals NHS Foundation Trust.The successful candidate will have excellent people and management skills, with the ability to prioritize tasks and manage multiple projects...

  • Horticultural Operations Manager

    4 weeks ago

    Macclesfield, United Kingdom phs Group Full time

    Horticultural Operations ManagerWe are seeking a highly skilled Horticultural Operations Manager to lead our teams in Manchester, delivering exceptional results through effective management of labour, productivity, quality control, and safety measures.This is a key role within the psh Group, responsible for managing operations, overseeing team performance,...

  • Financial Operations Assistant

    4 days ago

    Macclesfield, Cheshire East, United Kingdom Page Personnel Sales Full time

    Accounting and Finance Role in MacclesfieldWe are seeking an experienced Financial Operations Assistant to join our growing finance team based in Macclesfield. This is a fantastic opportunity to work with a leading Facilities Management business.The successful candidate will have experience in reconciling supplier invoices, supporting robotic processes, and...

  • Operations Manager

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom Sutton Hall Full time

    Become an Operations Manager at Sutton HallAre you a seasoned leader looking to drive business growth and deliver exceptional results? Sutton Hall invites applications from experienced Assistant Managers or equivalent roles to join our team as an Operations Manager. With a competitive salary of £28,000 - £32,000 per annum plus tronc, this role offers...

  • Operational Support Manager

    1 week ago

    Macclesfield, United Kingdom East Cheshire Nhs Trust Full time

    Job summary **This position is open to staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust.Unfortunately, we cannot accept applications from applicants not listed within these groups.** **If you would like to apply for this position please...

  • Customer Service Operations Manager

    4 days ago

    Macclesfield, Cheshire East, United Kingdom Sodexo Full time

    Job OverviewWe are seeking an experienced Assistant Customer Service Manager to join our team at Sodexo, a global leader in food and facilities management. This is an exciting opportunity to work with a dynamic organization and contribute to delivering exceptional service standards.The ideal candidate will have a passion for customer service and be able to...

  • Learning Support Assistant

    3 weeks ago

    Macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start.Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Learning Support Assistant

    2 months ago

    Macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start. Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Learning Support Assistant

    3 months ago

    Macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start.Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Learning Support Assistant

    6 days ago

    macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start. Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Learning Support Assistant

    7 days ago

    Macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start. Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Learning Support Assistant

    3 months ago

    Macclesfield, United Kingdom Academics Ltd Full time

    Academics are working with a lovely Macclesfield Primary School who are in need of an enthusiastic Learning Support Assistant on an immediate start.Academics are a national leading recruitment and supply agency specialising in the Education Sector. Our Stoke office has operated in the Cheshire and Staffordshire area for over 13 years and has built...

  • Customer Service Manager

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom Sodexo Full time

    Job OverviewAs an Assistant Customer Service Manager, you will play a vital role in driving exceptional service standards and supporting the customer experience at our global pharma client site in Macclesfield.Key Responsibilities:Support the Customer Service Manager in delivering soft services across the designated area.Resolve customer complaints and...