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Network Support Manager
2 months ago
Job summary
Strategic Clinical Networks and their associated Implementation Networks are an essential national vehicle for joint working between key stakeholders including NHS Wales, Welsh Government and the third sector to improve the outcomes and experience for the population of Wales. Integral to this is the need for continuous improvement and transformational change across a range of our services and approaches and the role of the Strategic Clinical Network is to support this at national, regional and local levels.
These two new roles provide an excellent opportunity for a highly motivated, results focused individual to shape and deliver exciting projects of work within a National Strategic Clinical Network (NSCN) to support health boards/trust to improve the delivery of key health services for stroke and vascular conditions across Wales.
Working closely with the Deputy Network Manager, each role will work with the National Network Clinical Leads for Vascular / Stroke conditions. The Network Support Manager for each of these Implementation Networks, will be responsible for a wide range of duties aimed at ensuring the success and effectiveness of the strategic clinical network.
Main duties of the job
To identify and understand the needs of stakeholders, and provide sound judgement and diplomatic skills, keeping them informed of progress against work plans.
To establish effective reporting and review mechanisms to ensure projects delivery tangible improvements in services for the population of Wales.
To be responsible for the development, facilitation and monitoring of the delivery of work plans, project managing the implementation of the work plans to meet objectives.
To plan, arrange and administer Network meetings and events.
Facilitating and supporting the development of papers and updates and managing any ongoing actions.
To manage risks to the work plans and develop contingency plans as and when necessary.
To provide line management support to any administrative support staff aligned to the Network.
To provide verbal and written reports as requested by NHS Wales Executive, Networks and Planning directorate, Welsh Government, and other stakeholders.
Regularly research best practice to ensure the achievement of the Network's objectives.
Develop associated policies for the Strategic Network to affect service change across Wales.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit
For guidance on the application process, please visit
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
NVQ Level 6, Degree or equivalent level of experience. Prince 2 / Agile Project Manager practitioner or equivalent, or demonstrable practical experience.
Desirable
Advanced ECDL or equivalent experience. IQT Silver.
Experience
Essential
Experience of communicating with all levels of professional staff and the public. Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of project implementation and monitoring performance indicators of ongoing projects. Experience of managing finance systems budget monitoring. Experience of managing, maintaining and developing systems and procedures. Experience of implementing administrative policies and procedures. Experience of using data to drive improvement.
Desirable
Experience of working within/ or with health services. Understanding of project management methodologies. Experience of formal minute taking. Proven success at applying quality/service improvement methodology. Experience of process mapping exercises.
Knowledge
Essential
Thorough understanding of administrative procedures. Knowledge of Health services.
Desirable
Advanced Microsoft Project.
Skills and Aptitude
Essential
Ability to work on own initiative and self- manage workload. Able to organise multi-disciplinary meetings and events. Excellent management and communication skills and knowledge. Analysing information from numerous sources. Good IT/keyboard Skills.
Desirable
Ability to speak Welsh / willingness to learn.
Personal Attributes
Essential
Work to deadlines and under pressure. Ability to work as part of a team. Work on own initiative. Good time keeping. Respect confidentiality. Willingness to learn and develop skills. Flexible approach to work.
Other
Essential
Willingness and ability to travel between sites in a timely manner.
Desirable
Ability to transport resources.