Deputy Business Support Manager
4 weeks ago
Job summary
We are pleased to share an exciting opportunity within our Child, Family and Young Person's (CFYP) Care Group, working within the Senior Leadership Team.
Do you have an interest in data, information and experience in Leading a Team? Are you looking to take the next step into Leadership and Management or develop your existing skills?
If your answer is yes, yes, yes, we would very much welcome your application to undertake the newly created role of Deputy Business Support Manager.
We are looking for someone with excellent communication skills and a keen eye for detail, who can effectively manage multiple tasks, work on their own initiative and prioritise their own workload. The successful candidates will be flexible, have experience in business and performance management, be well-organised, motivated and dedicated.
This post will work closely with our Performance & Information Business Support Manager and Senior Management Team to support the Children's Mental Health Services in Suffolk and Norfolk.
Previous administration experience is essential and experience of working with senior colleagues, use of ICT applications/packages, diary management, data and excel presentations, minute taking, line management and extensive knowledge of all Microsoft packages
Main duties of the job
You will be responsible for:
o Supporting performance reporting across the Care Groupo Assisting senior managers and the Senior Leadership team to own their data and informationo Assist with developing the Care Group Business Continuity and Resilience Plan under the direction of the Business Support Managero Line manage Business Support colleagues and support peers with the same. Lead on recruitment, undertake monthly Management Supervision, promote adherence to Trust Policy, support compliance in all areas and undertake budgetary requirements. o Working with other deputies and BSMs to share good learning and implement new solutions to drive performance in all areas, data quality and continually seek ways to improve Young People's careo Working with the Contracts, Performance, and Information Team to develop robust and efficient reporting and escalation processes
About us
The role requires initiative, discretion, quick thinker, proactive and have an attention to detail with the ability to work with minimum supervision to deadlines.
Excellent administrative, organisational and communication skills are essential to the success of this role.
While the successful applicant must be able to demonstrate their skills to meet the requirements of the role, we encourage applicants to consider how they are able to demonstrate a commitment to encompassing our Trust's values of Positively, Respectfully, Together; we are committed to promoting a positive culture in the workplace for everyone.
Benefits included with this role are:-o NHS pensiono a comprehensive in house & external training programmeso career progressiono starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)o staff physio serviceo gym membershipo NHS discounts and many more.
Job description
Job responsibilities
An ideal candidate will:
Be keen and willing to learn and develop themselvesUnderstand data and information, and be comfortable dealing with itHave experience working with people of all levels of ability and seniorityBe willing to explore new ways of workingBe an experienced staff leader able to deal with complex situationsBe experienced in dealing with IT and particularly electronic patient records. Be experienced in collating and analysing data for projects and creating reports
Providing administration to project groups note taking, agenda preparation and coordinating diaries for meetings as required
Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
Degree or equivalent (including data analysis/presentation, data manipulation, equivalent knowledge of information systems and data analysis)
Desirable
Experience or qualifications in health informatics post graduate
Experience
Essential
Experience in an NHS Information / Business performance environment Experience in manipulation of large and complex data sets in a business/working environment Experience of communicating a range of complex or sensitive information
Desirable
Experience of Information and commissioning environment withi the NHS
Skills
Essential
Excellent communication skills and the ability to communicate at all levels Experience in motivating staff and performance management
Desirable
Ability to use Visio
Knowledge
Essential
Knowledge of spreadsheets and relational databases with the ability to know which software tool is most appropriate to solve individual problems Understanding of priorities, data flows, datasets, performance and business management
Desirable
Good understanding of current NHS issues and understanding reporting requirements Good understanding and appropriate knowledge of how mental health services are delivered and likely to change in the future-
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