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Claims Officer

3 months ago

Warwick, United Kingdom Pertemps TM Full time
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Claims Officer to join our client, a West Midlands based Local Authority.

Job Title: Claims Officer
Pay rate: Upto £17.59ph
Duration: Temporary ongoing
Company: Warwickshire County Council
Hours: Monday to Friday 37 hrs pw
Location: Warwick/Hybrid
Start Date: ASAP

What does the job entail?

On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Claims Officer to join their Warwick based team. This is a high-profile post and would be an ideal opportunity for someone who has worked within Insurance Claims role, that is looking to gain experience of working for a Local Authority.

You will achieve this by:
  • Ensuring all claims are notified to the claims handling system and that records are accurate and up to date.
  • Investigating all claims by way of assessing the information required and obtaining this from the relevant Council teams or other party. In certain cases on-site meetings may be needed to assist the investigation process.
  • Assessing evidence against allegations and legislation to determine whether legal liability will attach to the Council.
  • Providing your liability decision to claimants, their legal advisors or external claims handlers. You may also need to advise Council Teams of the decision and explain your reasoning.
  • Obtaining evidence to assist in evaluating quantum, this may include motor engineers reports, medical reports and receipts etc.
  • Obtaining evidence in relation to claimants solicitors costs, evaluate, negotiate and agree settlement.
  • Updating the claims handling system diary line with laid down procedures.


What are we looking for in the ideal candidate?
  • At least 3 years experience of handling a wide range of liability claims with an insurance company
  • An understanding of the Civil Procedure Rules gained through qualifications or experience.
  • Ability to communicate with a variety of people

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:
  • High performing
  • Collaborative
  • Customer focuse
  • Accountable
  • Trustworthy