Senior Telephony Engineer

6 months ago

Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

NEPTS Information Analyst (Fixed term until end of March 5)

NHS AfC: Band 5

Main areaPMIT & PTSGradeNHS AfC: Band 5Contract months (Fixed term contract until end of March 5)HoursFull time - hours per week Job ref-A-6-A SiteHybrid working home and office based.TownNottinghamSalary£, - £, per annunSalary periodYearlyClosing//4 :

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).

Job overview

EMAS is looking for a proactive analytical individual to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to support service improvement. Key skills include SQL, Power BI, Statistical Analysis and being able to present information in an easy to understand format – making recommendations as appropriate. The post will be part of a growing analytical, information and performance management with opportunities to work across the range of service areas the team support.

The post holder must be an expert in the collection, manipulation, analysis, interpretation, and presentation of information, contributing to the provision of timely and quality management of information to support cost-effective and responsive NEPTS services across the Trust.

The post holder will also be responsible for NEPTS SharePoint reporting, SQL extraction and power BI report creation.

This post is a fixed term position until the end of March 5.

Main duties of the job

To interrogate complex data sets to identify trends, exceptions, problems, good practice, and areas of concern for all levels of management, providing recommendations where appropriate; To deliver data and statistical analysis to meet operational management and performance management needs of the NEPTS, as for other services provided by the Trust as required. Ensure the timely collation, analysis and presentation of high-quality information. To lead on the reporting of key performance indicators (KPIs) and service standards and other information to support service improvement at corporate, areal and individual level. Including making recommendation for new/changing measures as required. To develop appropriate reporting solutions, undertake analysis and evaluation to support specific initiatives/projects implemented (including the creation and analysis of Power BI reports). Extract, manage and analyse complex datasets using spreadsheets, databases, and other software tools. To provide information and analytical support to the Trust in bidding for new NEPTS services. Be able extract data from SQL and have a sound understanding of the Cleric system.

Working for our organisation

To work as an effective and integral part of the Performance Information Team to ensure that reporting is consistent and accurate and is delivered within the agreed timescales and contribute to furthering the aims and objectives of the service. To ensure that all information produced is customer focused, timely, accurate and is user friendly. Providing high quality written analysis, with key points summarised concisely. Develop close working relationships with stakeholders, both internal and external to the Trust, to promote the importance and effective use of quality information. Undertake routine and ad hoc reporting and analysis of A&E data as required. Perform any duties as may be directed by the Information Manager/Head of Performance and Information appropriate to the post. Actively support the Trust policy and best practice in the area of Information Governance, Information Security and regularity compliance, with particular emphasis on the protection of sensitive customer / patient identifiable information. Relying on own knowledge or recognising the need for specialist support when necessary. To receive, provide and disseminate high quality management information both internally and externally to the Trust by agreed timescales. This may include written and verbal presentations as determined by the Information Team Manager.

Detailed job description and main responsibilities

Main responsibilities:

Communication and Relationship Skills

To present, analyse and report information verbally and in writing, adjusting presentation styles to meet the requirements of different audiences. This will include both regular and ad-hoc reports. To assist the recipients of such reports to effect the required change where necessary. Communication of statistical and analytical findings to non-statistical/analytical professional; develop and delivers formal, complex statistical presentations to large groups. Work closely with the Performance Management and Information Team and the NEPTS and colleagues to ensure stored information is of the highest possible quality.

Knowledge, Training and Experience

Using a high degree of accuracy and speed together with the application of knowledge, skills and experience, be responsible for specialised detailed and complex information. The post holder will demonstrate an understanding of a range of work procedures and practices, some of which are non-routine, which requires a base level of theoretical knowledge. Knowledge of how the Trust delivers its’ services for patients and awareness of the Trusts’ strategic direction. Preparation of reports and presentations, as required/requested. Experience in the production of reports and analysis using statistical data.

Analytical and Judgement Skills

Provide or assist in the analysis of trends and identification of exceptions on a wide range of performance measures, make recommendations based on the data and to alert responsible managers when necessary. To make judgements involving a range of facts or situations, which require the analysis, interpretation, or comparison of a range of options. Contribute to the production of forecast and model activity with regards to calls, incidents, responses, and transports to assist and improve the NEPTS. On an ongoing basis, the post holder will undertake proactive analysis and assessments on PTS, under the direction of the Information Team Manager/Heads of Service. The post holder will analyse and interpret performance reports and data to establish areas of focus for service improvement The post holder will make judgements involving facts or situations, some of which require analysis The post holder will have responsibility for assisting in maintaining one or more information systems.

Person specification

Advanced SQL knowledge

Essential criteria

application

advanced power Bi knowledge

Essential criteria

advanced power Bi knowledge

Sharepoint Knowledge

Desirable criteria

Sharepoint Knowledge

PTS Knowledge

Desirable criteria

PTS Knowledge

Further details / informal visits contact

NameMartin SheehanJob titleInformation ManagerEmail information

  • Senior Telephony Engineer

    2 months ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job Title: Senior Telephony EngineerWe are seeking a highly skilled Senior Telephony Engineer to join our team at East Midlands Ambulance Service NHS Trust. As a key member of our Performance Information Team, you will be responsible for providing expert analysis and reporting to support service improvement.Main Responsibilities:Interrogate complex data sets...

  • Senior Telephony Engineer

    2 months ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job Title: Senior Telephony EngineerWe are seeking a highly skilled Senior Telephony Engineer to join our team at East Midlands Ambulance Service NHS Trust. As a key member of our Performance Information Team, you will be responsible for providing expert analysis and reporting to support service improvement.Main Responsibilities:Interrogate complex data sets...

  • Senior Telephony Engineer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a highly skilled and proactive analytical individual to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to support service improvement. The successful candidate will be responsible for interrogating complex data sets to identify trends, exceptions, problems, good practice, and...

  • Senior Telephony Engineer

    3 weeks ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewEast Midlands Ambulance Service NHS Trust is seeking a skilled Information Analyst to support the Non-Emergency Patient Transport Service. The successful candidate will be responsible for providing data analysis and performance reporting to drive service improvement.Main ResponsibilitiesInterrogate complex data sets to identify trends,...

  • Senior Telephony Engineer

    3 weeks ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewEast Midlands Ambulance Service NHS Trust is seeking a proactive analytical individual to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to support service improvement. Key skills include SQL, Power BI, Statistical Analysis, and being able to present information in an easy-to-understand...

  • Senior Telephony Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewEast Midlands Ambulance Service NHS Trust is seeking a skilled Data Analyst to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to drive service improvement. The ideal candidate will have advanced SQL knowledge and experience in data analysis, statistical reporting, and data visualization using...

  • Senior Telephony Engineer

    3 weeks ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewEast Midlands Ambulance Service NHS Trust is seeking a proactive analytical individual to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to support service improvement.The ideal candidate will have advanced SQL knowledge, experience in the production of reports and analysis using statistical...

  • Senior Network Specialist

    5 months ago

    Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    You will be joining a growing team of 2nd and 3rd line engineers in maintaining services across Trust sites within the Digital Services department. The Trust has an ambitious strategy to use Information and Communications Technologies to radically change the way it delivers its services to patients. This includes the need to enable clinicians to use...

  • Electrical and Mechanical Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Senior Salmon Full time

    Job Title: Electrical and Mechanical EngineerJob Summary: We are seeking a skilled Electrical and Mechanical Engineer to join our team at Senior Salmon. The successful candidate will be responsible for providing support and repairs to all plant, ensuring all equipment is safe and fit for purpose, and maintaining a clean and safe working environment.Main...

  • Electrical and Mechanical Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Senior Salmon Full time

    Job Title: Electrical and Mechanical EngineerJob Summary: We are seeking a skilled Electrical and Mechanical Engineer to join our team at Senior Salmon. The successful candidate will be responsible for providing support and repairs to all plant, ensuring all equipment is safe and fit for purpose, and maintaining a clean and safe working environment.Main...

  • Senior Telephony Systems Analyst

    1 week ago

    Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewEast Midlands Ambulance Service NHS Trust (EMAS) is seeking a skilled Telecommunications Network Engineer to support the Non-Emergency Patient Transport Service (NEPTS) in undertaking analysis and performance reporting to drive service improvement.The successful candidate will be responsible for interrogating complex data sets, delivering data...

  • Senior Software Engineer

    1 month ago

    Nottingham, United Kingdom CV-Library Full time

    Job Title: Senior Software Engineer Location: Nottingham (hybrid) Salary: Up to £65k DOE As a Senior Full Stack Engineer, you will be responsible for designing, developing, and maintaining both the front-end and back-end components of our applications. This is an incredible opportunity to join an exciting and fast-growing startup that thrives on...

  • Senior Software Engineer

    3 weeks ago

    Nottingham, United Kingdom In Technology Group Full time

    Job Title: Senior Software EngineerLocation: Nottingham (hybrid)Salary: Up to £65k DOEAs a Senior Full Stack Engineer, you will be responsible for designing, developing, and maintaining both the front-end and back-end components of our applications.This is an incredible opportunity to join an exciting and fast-growing startup that thrives on innovation and...

  • Senior Civil Engineer

    3 weeks ago

    Nottingham, United Kingdom Flux Consulting Full time

    Unlock Your Potential as a Senior Civil EngineerAre you a skilled Civil Engineer looking to take your career to the next level? Do you have a passion for leading projects and inspiring the next generation of engineers? If so, we have an exciting opportunity for you to join our team at Flux Consulting as a Senior Civil Engineer.As a Senior Civil Engineer at...

  • Senior Design Engineer

    3 weeks ago

    Nottingham, Nottingham, United Kingdom SF Recruitment (Leicester) Careers Full time

    Job Title: Senior Design EngineerJob Summary:We are seeking a highly skilled Senior Design Engineer to join our Engineering & Manufacturing division. As a Senior Design Engineer, you will be responsible for undertaking design submissions, communicating technical issues, and providing technical expertise to the Sales/Estimating and Contracts Departments.Key...

  • Senior Structural Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Calibre Search Full time £55,000

    Senior Structural Engineer OpportunityWe are seeking a talented and enthusiastic Senior Structural Engineer to join our team of Structural and Civil Engineering professionals in our Nottingham office.As a Senior Structural Engineer, you will be working within a highly respected team on a wide range of high-profile, technically demanding and award-winning...

  • Senior Software Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rebel Recruitment Full time

    Role: Senior Software EngineerLocation: Remote, UKSalary: £55k - £70kAs a Senior Software Engineer at Rebel Recruitment, you will be responsible for designing and implementing cutting-edge solutions with.NET, Azure, and Blazor.You will join a team that is passionate about innovation and committed to delivering high-quality work.Key responsibilities...

  • Senior Software Engineer

    3 weeks ago

    Nottingham, United Kingdom La Fosse Associates Ltd Full time

    Senior Full-Stack Software Engineer | Nottingham | Hybrid | £85,000+ benefits An innovative and progressive specialist provider of HR, payroll and finance software, who are partnered with some of the world's leading companies, are looking for a Senior Software Engineer, skilled in .Net Core, Angular and Azure/AWS to join them and play a crucial role in...

  • Senior Design Engineer

    4 weeks ago

    Nottingham, United Kingdom SF Recruitment Full time

    Senior Design Engineer Newark, Doncaster, or Knaresborough Hybrid - 2/3 days a week in the office Competitive salary plus car allowance The Engineering & Manufacturing division of SF Recruitment is currently recruiting for a Senior Design Engineer to join a Civil Engineering Contractor on a permanent basis. Scope of role - To undertake design submissions...

  • Senior Applications Engineer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Listgrove Full time

    Job Title: Senior Applications EngineerJob Summary:We are seeking a highly skilled Senior Applications Engineer to join our team at Listgrove. As a key member of our Fluid Management business line, you will be responsible for designing, developing, and introducing sealing solutions and polymeric valve products.Key Responsibilities:* Lead design validation...