Senior Client Infrastructure Engineer

3 months ago

Bristol, United Kingdom Hargreaves Lansdown Full time

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you

About the role

As HL continues it digital journey, we are scaling up our Engineering capabilities within our Client Infrastructure team. Due to an internal promotion, we are seeking a skilled Senior Infrastructure Engineer with a proven track record in delivering and maintaining cloud solutions and on-premises solutions within an enterprise environment. You will be joining a highly skilled and committed technology team and will play a significant role in our technology transformation journey, working on our AWS Cloud infrastructure service migration. We offer a commitment to your career development through training, mentoring and internal opportunities.

What you’ll be doing

Delivering a best-in-class service within a high performing infrastructure service team

Providing maintenance and deployment services across our AWS Cloud Platform and the on-premises VMware virtual environment

Leading Major Incident events, ensuring RCA is carried out for Incidents and Problems

Leading by example to create a culture of continuous service improvements

Working with the Client Infrastructure Technical Lead to help to develop our service strategy

Responsible for recording, managing, and approving changes in line with ITIL best practice

Creating, updating, and where appropriate, signing off documentation and knowledge items

Managing the relationship with 3rd party vendors to ensure the successful procurement and installation of services across the HL environment

Implementing and maintaining robust security controls within the cloud

Protecting sensitive data and ensuring compliance with data governance standards

About you

Experience working with AWS Cloud technology including EC2, Networking Technologies, AWS Migration Tooling and CloudWatch.

Experience with AWS Platform deployment and on-prem to cloud migration projects

Strong experience of on-premises Windows Server Platforms, products, and associated technologies including VMWare, Active Directory, WSUS etc

Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD) pipelines, and related tools

Financial efficiency: Analysing system performance and providing reports to identify cost-saving opportunities

Highly organized with the ability to prioritize workload

Highly articulate with excellent verbal and written communication skills

Qualified to AWS Cloud Practitioner

A willingness to provide on-call support services
 

Desirable:

Experience in scripting: Powershell, Terraform and Python

Defining business operational requirements and implementing service designs

Experience working in Financial Services

Qualified to AWS Solutions Architect or DevOps Engineer Expert(or equivalent)

Qualified to ITIL 4 Foundation


Interview process

The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the second stage, there will be a presentation to prepare and deliver.

Salary

Circa £55,000pa depending on experience + on call allowance (circa £5,000) & benefits below

Working Schedule

This role is a permanent role, Monday – Friday 37.5 hours a week. We offer hybrid working whereby you’ll be required in the central Bristol office two days per week as a minimum.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

Discretionary annual bonus*and annual pay review 25 days* holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday** Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL’s future Income Protection and Life insurance (4 x salary core level of cover)  Private medical insurance* Health care cash plans - including optical, dental, and outpatient care

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