Project Support Officer for Hotel Openings

4 weeks ago

Bracknell, United Kingdom KCP Network Full time

KCP Network, a leading provider of telecommunication services in the hospitality industry, is looking for a skilled and motivated Project Support Officer for Hotel Openings to join our team. As a company that has been in the business since 2008, we have established a strong reputation for our commitment to excellence and innovative solutions. With over 2000 businesses in 40 countries relying on our services, we have built a legacy of trust and customer satisfaction.

As a Project Support Officer for Hotel Openings, you will be supporting IT Project Manager in playing a crucial role in ensuring the successful deployment of our products and solutions in new hotel establishments. You will be responsible for providing comprehensive support throughout the project lifecycle, working closely with the project team, hotel management, and other stakeholders. This role requires you to have a proactive approach, have a detail-oriented mindset, excellent communication skills, and the ability to effectively manage multiple tasks.

Responsibilities
  • Coordinate project activities and timelines, ensuring all deliverables are completed on time and within budget.
  • Communicate with hotel management and stakeholders to understand their requirements and provide guidance on suitable solutions.
  • Collaborate with cross-functional teams, including technicians, engineers, and designers, to ensure project requirements are met.
  • Conduct regular status meetings and provide progress reports to stakeholders, keeping them informed of project milestones and potential issues.
  • Identify and mitigate risks throughout the project lifecycle, implementing appropriate risk management strategies.
  • Support the training and onboarding of hotel staff on our product solutions, ensuring a smooth transition and optimal utilization of the systems.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in project management or project support roles, preferably in the hospitality industry.
  • Strong technical knowledge of systems such as Network Infrastructure, Wi-Fi networks, AV & IoT.
  • Excellent organizational skills and the ability to prioritize tasks effectively.
  • Exceptional communication and interpersonal skills, with the ability to liaise with stakeholders at all levels.
  • Detail-oriented mindset with strong problem-solving and critical thinking abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to travel to various locations for project deployments as needed.

Benefits

  • Salary range £30-35K per annum depending on experience
  • 30 days UK Holidays,including Bank Holidays
  • Training & Development
  • Employee Assistance Programme
  • Pension Plan
  • Be part of a fast-growing tech company, with many opportunities for you
  • Free parking at the office.
  • Bright Exchange Perks & Discounts 
  • Bracknell BID Perks & Discounts
  • Last year, an impressive 50% of our current employees celebrated a decade of dedicated service with the company, while an additional 40% marked their 5-year milestones. The anniversary celebrations are extending into this year, highlighting the continued commitment and loyalty of our valued team members and due to continued growth we are looking to add to our already successful team.

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