University Placement- Hospitality Management, Front of House

2 weeks ago

StratforduponAvon, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time

*2024
Winners of the Springboard Excellence awards in Employee Engagement &
Health/Wellbeing*

Are you looking for a work placement in a
quality-led and guest focused environment, where no two days are the same? Are
you currently studying for a degree in Hospitality Management or Travel and
Tourism? Our placements of 6 months+, are the perfect platform for
students looking to springboard their career gaining credible experience within
the luxury hotel market.

 

What you’ll be doing?

Whether you are studying Hospitality or a
Business-related degree programme, our placements will give you a host of
experiences designed to compliment your studies. We can offer placements in
Food & Beverage, Front Office or create a bespoke placement* which covers
all area’s within the hotel, albeit with longer periods in F&B or Front
Office.  *Dependant on the duration of placement you require.

Within Front Office, you will work
as one of our Reception, General Assistant or Porterage team providing a warm
welcome and helping to create that all important first and last
impression. 

This hands-on role will provide you with the
opportunity to develop your skills in interactions with both guests and team
members, shadowing others whilst growing your confidence before taking on
increased responsibilities.

 

What you’ll need?

 To be successful you will be passionate about
working for acollection of hotels who pride ourselves on providing the wow
factor for bothguests and members, and is renowned for the highest standards of
customerservice.

You will be a great communicator as well as a good
listener and be capable of building great relationships with colleagues.

It goes without saying that a positive ‘can do’
attitude is essential, along with a good sense of humour, team spirit, as well
as a rea land evident passion for the industry. Any current customer
facing experience, particularly within a similar environment may help set you
apart from other candidates but isn’t essential – we want to be wow’d by your
passion, commitment and drive to learn as much as possible to help support your
education and future career in hospitality.

 

What to expect?

You’ll work in a busy and hardworking team
environment, where we’ll expect you to be hungry to learn more. You will be
working a minimum of 40 hours per week, across 5 days. Our early shifts start
from 6am and late shifts will finish from11pm onwards. Our hotels are busiest
on Fri-Sunday, and so you should be prepared to work regular weekends.

 

What’s in it for you?

Our bespoke Eden Extra’s benefits platform offers:


  • Enhanced annual leave - 31 days annual leave entitlement, rising to
    33 days with service;
  • Fairly distributed Service Charge/Gratuities paid monthly;
  • Discounts and cashback across 800 high street and food retailers,
    gyms, days out, restaurants/takeaways and utilities.
  • Access to our wellbeing centre with Hello Fresh Recipes, fitness
    video’s and money management tools;
  • Cycle to Work Scheme and Electric Vehicle Lease Scheme;
  • Health plans for dental, optical, alternative health care + 24 hour
    GP access;
  • Discounted stays, spa treatments, golf and leisure access across
    EHC properties;
  • Support via our Wellbeing Strategy based on Money, Mind, Body &
    Heart; anything from financial wellbeing to domestic violence and family
    friendly policies;  we genuinely CARE about our people;
  • Access to Eden Engage – our employee portal with regular team news;
  • Grow with us via apprenticeships and bespoke leadership programmes
    – RISE & THRIVE;
  • Enhanced family friendly policies- we want to help you feel fully
    supported during any significant life events. 
  • Return to work financial support for those returning from maternity
    leave;
  • You’ll also get free parking, meals on duty, uniform etc….but you
    already knew that, right?

Our culture focuses on collaboration so we
regularly involve our teams in helping to shape this via:

-         An
opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;

-         A
‘You said, we did’ approach so that you know we’re taking your feedback
seriously;

-         A
commitment to Sustainability & Wellbeing with employee champions in every
hotel & HQ;



We are proud to be members of the Hoteliers Charter and are
committed to providing a great place to
work with our teams at the heart of all we do – we lead with a values led
approach based
on Heart, Honesty, Spirit and Team, which were written ‘by our people
for our people’.  Testament to
this is our multi award wins in employee wellbeing and engagement. 



Eden Hotel Collection is a
passionate advocate of providing equitable workplace’s, as such we seek to
recruit, develop and retain the most talented people from a variety of
backgrounds, perspectives, and skills. We therefore encourage applications from
all genders, races, religions, ages and sexual orientations, as well as
parents, people living with disabilities, and any other groups that could bring
diverse perspectives to EHC.

INDLP

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